AWS Support Engineer

Applause IT Recruitment United Kingdom
Remote
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AI Summary

Join a high-performing managed services team as an AWS Support Engineer. This role involves solving production issues, improving cloud operations, and owning service reliability. Key requirements include experience in AWS, Linux, Docker, and Kubernetes.

Key Highlights
Supporting live AWS production environments
Managing incidents, escalations, and root cause analysis
Maintaining monitoring, alerting, and operational runbooks
Key Responsibilities
Supporting live AWS production environments
Managing incidents, escalations, and root cause analysis
Maintaining monitoring, alerting, and operational runbooks
Supporting infrastructure changes and release activity
Driving platform security, IAM controls, and compliance standards
Working across distributed teams in a global support model
Helping improve operational resilience and service stability
Technical Skills Required
AWS EC2 RDS S3 VPC EKS ElastiCache Terraform CloudFormation Ansible Linux Docker Kubernetes CloudWatch Grafana Prometheus Loki PRTG
Benefits & Perks
Fully remote / home based
Flexible working culture
Strong progression opportunities
Collaborative engineering environment
Training, mentoring, and development support
Meaningful production ownership

Job Description


AWS Support Engineer | Remote UK

AWS | Linux | Docker | Kubernetes | Terraform


Looking for your next cloud operations challenge?


We’re hiring an AWS Support Engineer to join a high-performing managed services team responsible for keeping customer-facing AWS platforms secure, stable, and highly available.

This is a hands-on role suited to someone who enjoys solving production issues, improving cloud operations, and owning service reliability in a fast-paced environment.


What you’ll be doing:

✔ Supporting live AWS production environments

✔ Managing incidents, escalations, and root cause analysis

✔ Maintaining monitoring, alerting, and operational runbooks

✔ Supporting infrastructure changes and release activity

✔ Driving platform security, IAM controls, and compliance standards

✔ Working across distributed teams in a global support model

✔ Helping improve operational resilience and service stability


Tech stack:

  • AWS | EC2 | RDS | S3 | VPC | EKS | ElastiCache
  • Terraform / CloudFormation / Ansible
  • Linux
  • Docker / Kubernetes
  • CloudWatch / Grafana / Prometheus / Loki / PRTG


What we’re looking for:

You’ll likely come from a background such as:

  • AWS Support Engineer
  • Cloud Support Engineer
  • DevOps Engineer
  • Infrastructure Engineer
  • Systems Administrator
  • Platform Support Engineer


Why apply?

  • Fully remote / home based
  • Flexible working culture
  • Strong progression opportunities
  • Collaborative engineering environment
  • Training, mentoring, and development support
  • Meaningful production ownership


If cloud operations, service reliability, and AWS support are where you thrive, click apply now.


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