IT Infrastructure & Operations Bureau Chief

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AI Summary

Lead IT infrastructure and operations team for Montana Department of Transportation. Manage three tiers of support: customer, end-point, and server/network. Develop strategic plans and policies.

Key Highlights
Lead IT infrastructure and operations team
Manage three tiers of support
Develop strategic plans and policies
Key Responsibilities
Manage three tiers of support: customer, end-point, and server/network
Develop strategic plans and policies
Recommend, develop, and enforce policies and procedures
Manage infrastructure portfolio and hardware/software asset management needs
Technical Skills Required
Network servers Network storage Network communication solutions Satellite WAN LAN SDWAN Disaster recovery Network security
Benefits & Perks
Health, Dental, and Vision Insurance
Access to Montana Health Centers
State Retirement plan
Additional savings opportunities
Overtime compensation or compensatory time
Paid vacation, sick leave, and holidays
Eligibility for Public Service Student Loan Forgiveness
Relocation assistance

Job Description


The Montana Department of Transportation (MDT) is recruiting for an IT Infrastructure & Operations Bureau Chief. This position is responsible for all three tiers of Infrastructure and Operational support for MDT. Tier one is Customer Support, which is MDT’s first line of information technology support for all agency staff. Tier two is End-Point Management and Software Delivery which is responsible for the hardware and software packaging. Responsible for the deployment, setup, configuration, installation, and testing; and mobile device procurement and inventory management. Tier three is Server and Network Support which is responsible for the installation and support of server operating systems and infrastructure of the statewide MDT network and vulnerability management. This position recommends, develops, and enforces strategic plans, policies, and procedures for all program functions, and manages the infrastructure portfolio and hardware/software asset management needs of the agency. This position is one of the department’s liaisons between MDT and SITSD technical staff. This position reports directly to the MDT ISD Division Administrator and supervises two section supervisors.

For a full job description, please contact Alycia Gereg at agereg@mt.gov .

Benefits of working for MDT and the State of Montana include:

  • Culture of public service and a commitment to work/life balance
  • Potential hybrid remote work arrangement available
  • Health, Dental, and Vision Insurance
  • Access to Montana Health Centers, low-cost clinics for state employees and their families
  • State Retirement plan and additional savings opportunities (deferred compensation)
  • Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
  • Paid vacation, sick leave, and holidays
  • Eligibility for Public Service Student Loan Forgiveness
  • Benefits apply on first day of employment
  • Relocation assistance may be offered to the successful candidate at the time of offer

For information on the Montana Department of Transportation’s mission, vision, and values, please visit our website: https://www.mdt.mt.gov/about.aspx#values

Required Application Materials

  • A resume detailing your qualifications and work history.
  • A cover letter of no more than two pages addressing your qualifications for the position.

Your online application and all required materials must be submitted before midnight on the closing date. Ensure all materials submitted are selected as “Relevant.”

If you need an accommodation with the application process, please contact the HR representative listed below.

Required Education And Experience

  • Bachelor’s degree in information technology management, business management, computer science, information systems or a related field. *OR 4 years of related experience in lieu of a degree.
  • 4 years of experience in managing Network and Infrastructure staff, strategic planning, program management, workforce development, state legislative processes, and budgeting. Experience working with network servers, network storage, network communication solutions and technology, including satellite, WAN, LAN, SDWAN, disaster recovery, and network security.
  • Alternative combinations of related experience and education may be considered. Such as 8 years of related experience and 4 years of supervisory.

Knowledge, Skills, And Abilities

  • Extensive knowledge of infrastructure and IT operations.
  • Ability to work with vendors and manage vendor contracts.
  • Ability to manage complex information technology projects. Knowledge of project management techniques.
  • Skills in change management and keeping up with industry changes.

Other Information

The successful candidate must pass a fingerprint background investigation as a condition of employment.

The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.

The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.

Proof of eligibility to work in the United States must be provided if selected for hire. Generally, sponsorship for work authorization is not available through the State of Montana. MDT is not enrolled in E-Verify and is unable to hire F-1 STEM OPT visa candidates.

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