We are seeking a Senior Business Analyst to bridge the gap between our technology and client needs. This role involves understanding complex client problems, communicating them clearly to the team, and ensuring the right solutions are implemented. The ideal candidate will have 4-8 years of experience in business analysis, process consulting, or implementation roles, with a strong understanding of AI concepts and technical skills.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Great automation starts with understanding the problem, not writing the code. You won't write the code - you'll make sure it's worth writing.
How You Make Impact
You will sit in the room with some of Europe's most complex organisations and help them see where AI and automation can change how they work. The solutions you shape will run in production from week one, used daily by enterprise teams processing critical documents and workflows.
In a team our size, there is no layer between you and the outcome. When a client's process improves, you will see it. When a solution lands well, the whole team feels it. Decisions move fast, the feedback loop is short, and your ability to understand a problem and translate it clearly is what drives everything forward.
About Contractuo
We're Contractuo, a small, fast-moving company building the next generation of contract intelligence. Our platform helps major enterprises understand, process, and act on their legal documents at scale. At the core, we're a document and data platform: we ingest complex, unstructured contracts and turn them into structured, queryable, actionable data that businesses can actually use. The technology is genuinely unique. The clients are serious organisations. The team is small by design.
We are growing and need someone who bridges the gap between what our technology can do and what our clients actually need. This is not a development role. It's the role that makes sure the right problems get solved - by understanding them deeply on the client side and communicating them clearly to the team.
What You Will Do
You are the bridge between what clients need and what the team builds - understanding the problem deeply on one side, communicating it clearly on the other. You turn a client's operational reality into a clear brief the technical team can act on. You speak both languages - business and technical - and make sure nothing gets lost in translation.
Roughly how your time will be spent:
- 40% working directly with clients - discovery, process mapping, solution design
- 35% translating client needs into clear briefs and requirements for the technical team
- 25% overseeing and validating implementations to ensure they deliver what was promised
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Who We Are Looking For
You have 4–8 years of experience and operate comfortably at mid-level or senior level. You understand how businesses actually work - not just in theory, but from having sat in the room with operations, legal, or finance teams and helped them solve real problems. You don't need to write the code, but you need to understand what's possible well enough to set the right direction.
What you bring technically:
- Working knowledge of Python - enough to understand what the technical team is building and have credible conversations about implementation
- Understanding of core AI concepts in practice - LLMs, automation agents, and document processing
- Familiarity with automation tooling such as n8n - enough to map a client process to a technical solution
- Comfortable with enterprise software environments and integration patterns
How you work:
- You can walk into a complex enterprise workflow and quickly identify where automation adds real value
- You communicate with clarity and confidence - with C-level stakeholders and technical teams alike
- You translate ambiguity into structure - turning messy briefs and vague requirements into clear, actionable direction
- You take ownership of outcomes, not just deliverables - you care whether the solution actually works for the client
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Nice to haves:
- Experience in LegalTech, contract management, or document intelligence
- Background in process consulting, business analysis, or implementation roles
- Experience working in or alongside enterprise legal, finance, or operations teams
- German language skills - written and spoken
Our Values
Trust & Respect - We trust each other to deliver. No micromanagement, no sign-off culture, no hierarchy getting in the way. Decisions are made on merit, not position. You'll be trusted from day one - and we expect the same in return.
Ownership & Responsibility - We take end-to-end ownership, even beyond our obvious area of responsibility. When something goes wrong, we own it. When something goes right, the team owns it together.
Honesty & Transparency - We keep it real. Feedback may leave you feeling uncomfortable - but it also makes you grow. We're transparent about mistakes, delays, and limitations. No surprises, no sugarcoating.
Teamwork - We work as one team. No distinction between roles, seniority, or background. Everyone supports each other and takes decisions based on merit. Team here means together - not just a marketing slogan.
Fun - We don't take ourselves too seriously. We work hard, but we genuinely enjoy doing it - and we think that matters.
What We Offer
- Competitive salary based on experience + 8% annual holiday allowance
- 25 vacation days, with the option to buy 10 additional days
- MacBook, phone, and all tools you need to work efficiently
- Flexible working hours - work when you're most productive
- Hybrid - freedom to work from home, with a team day every Friday in Venlo
- From month one, your work runs in production for enterprise clients
- Flat structure - no hierarchy, direct impact on product and clients from day one
- Growth path depending on your ambition
- Training & development actively encouraged
- Visa sponsorship available for the right candidate
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The Hiring Process
- CV screening with a short introductory call with our management
- On-site case session - you walk us through how you'd approach a real client problem
We are handling this search directly and are not working with recruitment agencies for this role. Any CVs submitted by agencies will be treated as direct applications and processed accordingly.
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