QA Tester for Digital Adoption Solutions

Job Title: QA Tester

Job Description

This short-term QA Tester position focuses on validating digital adoption solutions embedded within Quality Systems. You will test in-application guidance to ensure accuracy, usability, compliance, and readiness for release in GxP-regulated environments. Working closely with WalkMe developers and Quality System stakeholders, you will execute test scenarios, document defects, and verify that WalkMe content performs as intended across supported systems and environments.

Responsibilities

• Execute comprehensive QA testing of WalkMe content, including Smart Walk-Thrus, SmartTips, ShoutOuts, Launchers, and Checklists in Quality Systems test and sandbox environments.
• Validate WalkMe behavior against defined requirements, business rules, and intended end-user workflows.
• Perform regression testing to ensure new or updated WalkMe content does not negatively impact existing in-application guidance.
• Identify, document, and clearly communicate defects, usability issues, and performance concerns to WalkMe developers and relevant stakeholders.
• Verify selector stability, conditional logic, triggers, and visibility rules across supported browsers and various system states.
• Confirm that WalkMe content aligns with standard operating procedures (SOPs), work instructions, and established quality expectations.
• Support go/no-go release decisions by providing clear QA feedback and recommendations prior to production deployments.
• Maintain clear, detailed, and auditable QA documentation, including test cases, test results, and defect tracking records.
• Participate in walkthroughs, defect triage discussions, and release planning sessions as needed to support timely and high-quality releases.
• Execute testing steps accurately after a single walkthrough or by following written test cases and defined workflows.
• Navigate and test within web-based applications to validate user journeys, guidance flows, and overall user experience.
• Capture defects with sufficient detail, including steps to reproduce, expected versus actual results, and relevant screenshots or logs, to enable efficient resolution.
  
  

Essential Skills

• Experience performing QA or user acceptance testing (UAT) for software, digital tools, or enterprise systems.
• Strong attention to detail and the ability to follow structured test scenarios and predefined workflows.
• Familiarity with regulated or compliance-driven environments such as GxP, Quality Systems, or validated systems.
• Ability to clearly document issues, reproduction steps, and expected versus actual results in a structured and auditable manner.

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• Strong communication skills and comfort working within a cross-functional, matrixed team environment.
• Basic UX/UI familiarity or foundational analytical skills to understand user flows and interface behavior.
• Understanding of high school-level algebra concepts and how variables function within Boolean logic.
• Ability to follow defined workflows and execute testing steps after a single walkthrough or by following written test cases.
• Comfort navigating and testing within web-based applications.
• Documentation and issue-tracking skills, including the ability to clearly describe defects so developers can take effective action.
  
  

Additional Skills & Qualifications

• Experience with JIRA or similar ticket-based tools for defect tracking and Agile workflows.
• Prior experience testing WalkMe content or other in-application guidance or digital adoption tools.
• Exposure to Quality Systems such as quality management systems (QMS), document management, training systems, or change control platforms.
• Basic understanding of UI/UX concepts and end-user workflows.
• Bachelor’s degree or equivalent practical experience preferred.
  
  

Work Environment

This role operates within GxP-regulated and compliance-driven Quality Systems environments, focusing on test and sandbox instances of web-based applications. You will collaborate closely with WalkMe developers and cross-functional Quality System stakeholders using Agile or ticket-based workflows, often leveraging tools such as JIRA for issue tracking and documentation. The position centers on structured testing, detailed documentation, and participation in release planning and defect triage, supporting high-quality, auditable software guidance releases. The work is primarily computer-based and conducted in a professional office or remote setting, depending on organizational arrangements, with an emphasis on accuracy, traceability, and adherence to defined processes.

Job Type & Location

This is a Contract position based out of Foster City, CA.

Pay And Benefits

The pay range for this position is $25.00 - $35.00/hr.

Requirements

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 30, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.