System Engineer - Infrastructure

1. About Our Client:

Vital Care operates in the healthcare pharmacy franchise sector, serving patients with chronic and acute conditions through a network of over 100 franchised infusion pharmacies and clinics across 35 states in the United States. The organization focuses on underserved and secondary markets, aiming to improve patient and healthcare professional outcomes by supporting locally-owned franchise operations since 1986.

2. About the Opportunity:

The **System Engineer - Infrastructure** is responsible for implementing, maintaining, and optimizing critical IT infrastructure systems that support a fully distributed, remote workforce. This role focuses on endpoint management, identity and access management, and delivering Level 2 technical support. The position contributes by ensuring reliable and secure IT operations aligned with strategic goals, supporting various platforms and cloud services, and collaborating with senior engineers on infrastructure projects.

3. Responsibilities:

• Act as primary specialist for Windows 11 endpoint imaging, deployment, and troubleshooting.

• Manage endpoint policies and compliance using Microsoft Intune.

• Deploy and maintain Windows Autopilot for device provisioning.

• Troubleshoot endpoint issues on Windows and Apple/macOS/iOS platforms.

• Ensure endpoints meet security requirements including encryption and antivirus.

• Support endpoint lifecycle from procurement through decommissioning.

• Provide Tier 2 infrastructure support covering endpoints, servers, and networking.

• Identify, troubleshoot, and escalate system and network issues.

• Implement and maintain infrastructure solutions meeting organizational needs.

• Support Microsoft 365 services and Identity & Access Management.

• Assist senior engineers with Azure infrastructure tasks.

• Own support for assigned software tools and platforms.

• Monitor and optimize system performance and security.

• Ensure compliance with industry security standards.

• Lead small to medium infrastructure projects and contribute to larger initiatives.

• Develop and maintain basic PowerShell scripts for automation.

4. Requirements:

• Minimum 2 years experience as a Systems Engineer focused on infrastructure and endpoint management.

• Hands-on experience with Microsoft Intune, Windows Autopilot, and Windows 11 deployment.

• Knowledge of Microsoft 365 Identity and Access Management (Azure AD, MFA, Conditional Access).

• Strong troubleshooting skills for hardware, software, and network issues.

• Scripting and automation abilities in PowerShell preferred.

• Experience with Apple/macOS/iOS device management is a plus.

• Excellent communication and technical writing skills.

• Strong organizational and customer service skills.

• Ability to work independently in remote settings and collaboratively in distributed teams.

• Willingness to support after-hours operations as needed.

• Bachelor''s degree in Computer Science, IT, or equivalent hands-on experience.

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

6. Benefits & Perks:

• Comprehensive medical, dental, and vision plans, plus flexible spending and health savings accounts.

• Paid time off, personal days, and company-paid holidays.

• Paid paternity leave.

• Volunteerism days off.

• Income protection programs including company-sponsored basic life insurance and long-term disability insurance.

• Employee-paid voluntary life, accident, critical illness, and short-term disability insurance.

• 401(k) matching and tuition reimbursement.

• Employee assistance programs covering mental health, financial, and legal support.

• Rewards programs through the medical carrier.

• Professional development and growth opportunities.

• Employee referral program.

Equal Opportunity Statement:

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.