Provide on-site support for Dell server and data center systems, perform hardware maintenance, and troubleshoot system issues. Collaborate with internal teams and customers to ensure clear communication and resolution. Participate in on-call rotations and support extended coverage when needed.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Position: Data Center Service Engineer
Locations: Childress,TX
Duration: long-term contract to hire
Pay Rate: $41.00/hr + $5/hr (relocation)
100% onsite role
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Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE)
What You’ll Do
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime, Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates, Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
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Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
What You Bring
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
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Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms
Qualifications
3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor’s degree in IT or related field (or equivalent experience)
Dell or other vendor certifications are a plus, but not required
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
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