Customer Service Representative

Location: Barcelona, Spain Work model: On-site Employment type: Full-time

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.  

Career growth and personal development  

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  

What you will do in this role  

As a Customer Service Representative in our team, you will:  

- Handle calls through CRM agent portal 

- Create quotations and orders via SAP system 

- Expedite and communicate expected delivery times to customers 

- Offer basic product advice to individual customer needs (at least catalogue knowledge) 

- Provide first level technical assistance to help customers identify their requirements for products and services 

Your qualifications  

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  

It's a great match if you:  

- Have a proficient or bilingual level of Dutch and French + advanced English

- Are minimum a high school graduate 

- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance 

- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness 

- Have a business mindset will help you engage better with your contacts 

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  

What’s in it for you  

• Full time 39 hours/week permanent contract: Monday to Friday from 08:00 to 17.00
• Salary: 21 000 euros gross/year + 4000 euros gross/year in bonus

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

• Great office location in Barcelona 
• Relocation bonus
• Friends hunting (referral) bonus  
• Full paid training about the company and the project you will be working on  
• Career development program and specialized courses  

Note: EU citizenship or full working rights are required!!

Apply today by submitting your CV in English, including your full name, contact information, and email address.

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.