Senior Product Manager - Conversational AI & LLM (Patient-Facing Digital Health)

Pride Health is looing for Product Manager support our client’s medical facility, which is 100% remote

Location – 100% remote

Pay range - $70 TO $80/hr on W2

Length of assignment – 11+Months of Contract

Job Summary

We are seeking a Senior Product Manager to lead the strategy, execution, and scaling of a patient-facing digital product built on a conversational AI/chat platform. This role will drive the successful launch of an MVP and lead the roadmap for expanded use cases through Q3/Q4.

The ideal candidate will have strong experience in product management, conversational AI, and large language model (LLM) technologies, with the ability to translate business objectives into scalable, customer-centric digital experiences.

Key Responsibilities

• Define and execute product strategy and roadmap for conversational AI and digital assistant platforms
• Lead end-to-end product lifecycle management including planning, execution, monitoring, and optimization
• Drive MVP launch activities and iterative quarterly product enhancements
• Partner cross-functionally with engineering, design, clinical, and business stakeholders
• Translate business objectives into product requirements, user stories, and acceptance criteria
• Manage Agile product development processes including backlog prioritization and sprint planning
• Collaborate with engineering teams leveraging Gemini, Vertex AI, and RAG-based architectures
• Ensure alignment between customer experience, business value, and technical feasibility
• Define, track, and analyze KPIs and product performance metrics
• Identify market opportunities and product differentiation strategies
• Facilitate stakeholder communication, negotiation, and conflict resolution across teams
• Proactively identify risks, develop mitigation plans, and escalate business issues when necessary
• Support platform scalability across additional customer-facing use cases and domains

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Required Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or related field
• 5–8+ years of product management experience with ownership of moderate to complex digital products
• Experience delivering platform-based or digital products in an Agile environment
• Strong understanding of LLMs, conversational AI, and AI-driven product strategies
• Experience collaborating closely with engineering teams on AI/ML solutions
• Excellent communication, stakeholder management, and analytical skills
• Ability to work effectively in fast-paced and evolving environments
• Strong organizational skills with the ability to manage multiple priorities simultaneously

Required Skills

• Product Management
• Vertex AI
• LLMs
• Agile Product Development
• Stakeholder Management
• Roadmap Planning
• KPI & Metrics Analysis

Preferred Skills

• Gemini

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• MBA or advanced degree preferred

Pride Global and its affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Global, and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.