Digital Business Analyst

We connect top talent in Business Services, Tech, Marketing & Creative with companies of all sizes—offering flexible, high-touch staffing solutions. We are currently filling the following contract job for our client.

Digital Business Analyst

Overview

We are seeking an innovative and highly organized Digital Business Analyst to join a forward-thinking organization at the forefront of digital transformation in the energy sector. In this critical role, you will manage the intake, requirements, planning, and delivery support for design-related initiatives within the Customer Experience Strategy & Design (CXSD) team. Your expertise will enable seamless collaboration across stakeholders, designers, product owners, and delivery partners to ensure projects are executed efficiently, meet enterprise standards, and deliver meaningful customer experiences. If you thrive in dynamic environments, excel at bringing clarity to complex priorities, and are passionate about improving how users interact with digital platforms, we invite you to apply.

Required Skills

• Bachelor’s degree in business, communications, design, information management, project coordination, or related field, or equivalent professional experience
• 5+ years experience coordinating work across multiple stakeholders and teams in design, digital, product, or project delivery environments
• Proven ability to gather, organize, and clarify requirements to facilitate actionable work
• Experience supporting planning, tracking, and managing project timelines, milestones, dependencies, and deliverables
• Excellent written and verbal communication skills, with the capability to create clear documentation and coordinate across diverse teams

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• Strong organizational skills with meticulous attention to detail and capacity to manage multiple requests simultaneously
• Hands-on experience using work management and collaboration tools such as Azure DevOps, Figma, SharePoint, or similar platforms

Nice to Have Skills

• Experience supporting digital product, design, or customer experience teams
• Familiarity with agile methodologies, including backlog refinement and milestone tracking
• Knowledge of digital delivery workflows and cross-functional collaboration between design, product, and development teams
• Experience working with enterprise platforms, shared services, and operational processes

Preferred Education and Experience

• Bachelor’s degree in a relevant field and 5+ years of professional experience in work coordination and project management
• Experience in supporting design or customer experience initiatives within digital or technology environments

Other Requirements

• This is a remote role supporting Eastern and Central Time Zones
• Experience with Azure, DevOps, and managing design workflows preferred
• Ability to work collaboratively in a fast-paced, Agile environment

MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.