AI Summary
SOFTSWISS is hiring an L2 Support Engineer specializing in GitOps to manage enterprise infrastructure and DevOps automation. The role focuses on creating automations, maintaining technical documentation, and supporting distributed systems. Candidates must have 2+ years of experience with Windows Server, Linux, Python/PowerShell scripting, Docker, Git, and CI/CD pipelines.
Key Highlights
GitOps-focused L2 Support Engineer role
2+ years enterprise experience with distributed offices
Python/PowerShell automation and API integration
Docker management and containerization expertise
CI/CD pipeline experience (GitLab CI, GitHub Actions)
AI tools utilization for infrastructure automation
Key Responsibilities
Creation, configuration and implementation of different kind of automations
R&D and implementation of new services
Maintenance of technical documentation in the Knowledge Base
Technical Skills Required
Benefits & Perks
Full-time remote work opportunities
Flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports benefit
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training and internal workshops
Participation in international professional conferences
Nice to Have
Higher technical education
Experience with any programming languages
Infrastructure-as-code approach
Software configuration management solution (Ansible, Terraform, etc.)
Job Description
Overview:
SOFTSWISS is hiring L2 Support Engineer (GitOps) to join our team. We are looking for an infrastructure administrator with 2+ years of enterprise experience who has decided to delve deeper into DevOps practices (Python/PS/Bash automation, containerization, integration with other systems via API), who knows how to bring together different systems and platforms into a single environment, and who is familiar with the challenges of modern distributed infrastructures.
Key responsibilities:
- Creation, configuration and implementation of different kind of automations R&D and implementation of new services
- Maintenance of technical documentation in the Knowledge Base
- At least 2 years of experience at companies with 100+ employees and distributed offices\partially or fully remote
- Basic knowledge of modern operating systems MS Windows Server and MS Active Directory
- Basic Linux experience - system management, reverse proxy management, cert management
- Scripting languages (Python/PowerShell) - preparing automations on daily basis, work with API of different services
- Docker management and understanding containerization
- Understanding how to work with GIT
- Experience with CI/CD pipelines (Gitlab CI, Github Actions, etc.)
- Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) for infrastructure automation, scripting assistance, troubleshooting, and technical research
- Experience with prompt engineering and effective interaction with AI systems to improve operational efficiency, automate routine tasks, and accelerate DevOps workflows
- English B1+ (be able to participate in meetings with vendors tech support and sales/presales managers) and strong command of Russian
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- Higher technical education would be a plus
- Experience with any programming languages
- Focuses on the infrastructure-as-code approach
- Experience with any software configuration management solution (Ansible, Terraform, etc.)
Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports benefit
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
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