Offshore HR Specialist / People Operations Coordinator

Job Description

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

We are seeking an experienced offshore HR professional who can support U.S.-style HR operations in a confidential, fast-moving, high-accountability environment.

Role Summary

The Offshore HR Specialist / People Operations Coordinator will support recruiting coordination, onboarding and offboarding, employee records, HR documentation, policy follow-up, performance tracking, and internal people operations. The right candidate is discreet, organized, proactive, and comfortable supporting leadership in a professional services environment.

Core Responsibilities

HR Administration & Records

• Maintain accurate employee and contractor records.
• Track agreements, policy acknowledgments, onboarding materials, and HR checklists.
• Support documentation related to attendance, performance, coaching, and team changes.
• Maintain strict confidentiality of all personnel and firm information.
  
  

Recruiting Support

• Coordinate job postings, applicant tracking, interview scheduling, and candidate communication.
• Organize resumes, screening notes, scorecards, and interview feedback.
• Assist with candidate screening using firm-provided criteria.
• Communicate professionally with vendors, recruiters, candidates, and internal stakeholders.
  
  

Onboarding & Offboarding

• Manage onboarding and offboarding checklists.
• Coordinate system access requests, training schedules, forms, and policy acknowledgments.
• Track completion of required training and onboarding steps.
• Support exit documentation, access removal coordination, and return-of-property workflows.
  
  

People Operations Support

• Track employee milestones, reviews, birthdays, anniversaries, and recognition items.

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• Assist with internal surveys, HR templates, SOP updates, and process improvements.
• Help monitor completion of recurring HR tasks, trainings, and follow-ups.
  
  

Policy & Compliance Support

• Support updates to HR policies, employee handbook materials, and internal procedures.
• Track compliance-related acknowledgments and recurring employee requirements.
• Flag potential HR issues, documentation gaps, or employee concerns promptly.
  
  

Required Qualifications

• Prior HR, People Operations, Recruiting, or HR Administrative experience.
• Experience supporting a U.S.-based company or U.S.-style HR function.
• Strong English communication skills, written and verbal.
• Excellent organization, follow-through, and attention to detail.
• Ability to handle confidential and sensitive information with discretion.
• Comfort using spreadsheets, email, HR/recruiting tools, project management platforms, and cloud-based document storage.
  
  

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• Ability to follow SOPs, checklists, and structured workflows.
• Reliable internet connection and professional remote work environment.
• Meaningful workday overlap with U.S. Pacific Time.
  
  

Highly Desired Qualifications

• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar HR certification highly preferred.
• Experience with U.S. employment documentation, employee handbooks, onboarding, performance documentation, and
  
  

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HR compliance tracking.

• Experience supporting a law firm, accounting firm, tax firm, financial services company, or other professional services
  
  

organization.

• Familiarity with Google Workspace, Microsoft Office, Slack, Zoom, RingCentral, Monday.com, ClickUp, Asana,
  
  

BambooHR, Gusto, ADP, Paychex, JazzHR, Wizehire, or similar tools.

• Experience working with offshore staffing vendors or distributed teams.
  
  

Success Profile

• Discreet with confidential information.
• Organized and deadline-conscious.
• Proactive about follow-up and escalation.
• Clear, professional, and timely in communication.
• Comfortable with structure, checklists, and accountability.
• People-smart, calm, and able to use good judgment with sensitive matters.
• Adaptable in a growing firm where priorities may shift quickly.
  
  

Work Arrangement: Homebased

Work Schedule: Monday–Friday, 8pm- 5am PHT

Must Have atleast 20mbps internet connection

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.