Deliver end-to-end implementation of customer network services including firewalls, SD-WAN, switching, wireless, and WAN connectivity. Manage multiple concurrent customer implementation projects with minimal oversight and coordinate with customer IT staff and field technicians. Configure and deploy Cisco Meraki and Fortinet solutions, implement Arista VeloCloud SD-WAN, and maintain implementation documentation.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Work setup: Remote
Equipment: BYOD (Bring your own device)
Schedule: 8 AM-5 PM or 9 AM - 6 PM Pacific Time | Monday–Friday
The Network Implementation Engineer is responsible for the end-to-end implementation of managed network services for customers, as defined by customer sales orders. This role focuses on hands-on execution of customer implementations, including design validation, configuration, deployment, migration, and activation of network services.
What does a day in the life as a Senior Network Engineer/Network Implementation Engineer (SD-WAN) look like?
- Deliver end-to-end implementation of customer network services, including firewalls, SD-WAN, switching, wireless, and WAN connectivity.
- Manage and execute multiple concurrent customer implementation projects, balancing priorities, timelines, and customer communication.
- Configure, deploy, and activate Cisco Meraki and/or Fortinet-based solutions in accordance with approved designs.
- Implement Arista VeloCloud SD-WAN solutions as required.
- Coordinate remotely with customer IT staff and Cox field technicians to complete on-site activities.
- Execute network migrations and cutovers with minimal customer disruption.
- Perform troubleshooting during implementation and assist with issue resolution.
- Maintain accurate implementation documentation required for transition to Support.
- Communicate clearly and professionally with customers, Project Managers, and internal stakeholders regarding progress, risks, and blockers.
- Follow implementation standards, processes, and security requirements.
What are the required qualifications of a Senior Network Engineer/Network Implementation Engineer (SD-WAN)?
- 5+ years of hands-on experience implementing enterprise network solutions in customer-facing environments.
- Strong hands-on implementation experience with at least one of the following platforms: Cisco Meraki (MX firewalls, Meraki SD-WAN, MS switches, MR access points) or Fortinet FortiGate firewalls and FortiSD-WAN
- Experience implementing customer networks in production, customer-facing environments
- Ability to independently execute customer implementations with minimal oversight
- Proven ability to independently manage multiple simultaneous network implementation projects.
- Strong practical experience with Cisco Meraki and/or Fortinet platforms.
- Solid understanding of L2/L3 networking, WAN architectures, and SD-WAN concepts.
- Experience working with U.S.-based customers or in globally distributed teams.
- Strong written and verbal English communication skills.
- Ability to ramp quickly and operate with limited onboarding time.
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Preferred skills:
- Experience with both Meraki and Fortinet platforms
- Exposure to Arista VeloCloud SD-WAN
- Experience working in multi-vendor enterprise network environments
- Experience with Check Point and/or Palo Alto Networks firewalls
- Cradlepoint LTE / 5G routers
Network:
- IPv4 / IPv6 addressing, subnetting, and NAT (including port translation)
- VLANs, Layer 2 switching, and spanning tree (STP/RSTP/MST)
- Layer 3 routing protocols (BGP, OSPF, RIP)
- VPN technologies (IPSec configuration and troubleshooting)
- High availability and link aggregation (HSRP, LACP, port channeling, vPC)
- Quality of Service (QoS)
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Ninja Perks and Benefits
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
- Employee referral program
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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