Technical Business Analyst for Higher Education Integrations

Technical Business Analyst – Higher Education Integrations

100% remote

6 months

CDW is seeking a Technical Business Analyst with Higher Education experience to support enterprise integration initiatives between Ellucian Banner, Salesforce Higher Education Cloud, and other campus systems. This is a hands-on role for an analyst who can independently gather requirements, create implementation-ready documentation, and serve as the bridge between business stakeholders and integration engineering teams.

Key Responsibilities

• Gather and document requirements for data and application integrations.
• Create source-to-target mappings, interface specifications, data flow diagrams, and user stories.
• Support integrations involving Ellucian Banner and Salesforce Higher Education Cloud.
• Partner closely with Integration Engineers throughout design, development, testing, and deployment.

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• Facilitate stakeholder workshops and requirements sessions.
• Develop test scenarios, validate integration results, and assist with defect triage.
• Perform impact analysis for system, API, and data changes.

Required Experience

• Business Analysis experience supporting enterprise integration projects.
• Higher Education experience with Ellucian Banner.
• Experience working with Salesforce Higher Education Cloud (HEC).
• Strong understanding of student, finance, HR, financial aid, and/or accounts receivable data.
• Experience creating source-to-target mappings, API/interface specifications, and technical documentation.
• Ability to read and validate SQL and/or SOQL queries.

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• Experience writing user stories and acceptance criteria in Agile environments.

Preferred Skills

• Informatica iPaaS or enterprise integration platform experience.
• Knowledge of batch and real-time integrations.
• Experience supporting QA, testing, and data validation activities.
• Strong communication skills with both business and technical stakeholders.

This role requires a self-sufficient analyst who can contribute immediately, produce developer-ready artifacts, and help drive successful integration delivery within a Higher Education environment.