Product Engineer - Cloud Service and Generative AI

★Product Engineer (In-house Cloud Service / Generative AI) | Featured Venture Company

• Business Level Japanese Required (N2 Level)

◆ Location: Tokyo / Osaka

◆ Flextime & Hybrid Work

◆ Global Team

◆ Annual salary: 6.5 million yen - 15 million yen

-------------【About the company】-------------

The company is a manufacturer of groupware, a tool designed to foster teamwork through information sharing. They provide end-to-end service, handling everything from product planning and development to sales, operation, and support in-house.

The mission is to improve teamwork in organizations around the world. They develop groupware that supports thorough information sharing, smooth communication, and improves individual learning and satisfaction. Their products are used by a wide variety of organizations—including companies, local governments, universities, hospitals, and NPOs—to manage schedules, customer information, and other crucial business data. To date, they have contributed to improving teamwork for over 12 million users worldwide.

In addition to nine locations across Japan, the company has been expanding globally since it first entered Shanghai, China, in 2007. It has since grown into the United States, Southeast Asia, and Oceania, and now operates from seven international locations. The challenge to become "world number one" is truly underway.

■Groupware Business

The company develops, provides, and supports tools that foster teamwork through information sharing and communication.

■Main Products

・Cloud business application builder

・Groupware for small-to-medium enterprises (SMEs)

・Groupware for large and medium-sized enterprises

・Shared email management system

-------------【 Job Description】-------------

【Overview】

The company's product is responsible for spreading teamwork around the world, embodying the corporate philosophy of "creating a society rich in teamwork." It is used by over 30,000 customers both domestically and internationally as a business improvement platform that supports all types of work for all types of people and organizations.

While the product is highly regarded in Japan as a B2B SaaS developed domestically, it is still just one of many startups on the global stage. There is still much work to be done to grow it into a globally adopted product. They need to enhance the value the product offers to compete globally, which includes features for anyone to easily create business apps with no-code/low-code, functions for developers to customize apps with programming, and communication features to promote information sharing within and across teams.

The development of Generative AI technology is remarkable, and the company is actively exploring and implementing areas where this technology can be utilized. They are challenging themselves to not only improve internal operations but also to extend support to various user-facing use cases by providing Generative AI features in their products.

They welcome applications from those who resonate with the company's philosophy and are ready to contribute to development.

【Responsibilities】

You will be responsible for developing features for products that leverage Generative AI technology. This role offers the opportunity to be involved across a wide range of technical domains, including frontend, backend, infrastructure, and Generative AI technology itself. You will work closely with Project Managers, Product Managers, Product Designers, QA Engineers, and Product Writers, using teamwork to achieve efficient, high-quality development.

Work Style

You can work from anywhere you choose. Team members participate in Scrum events during each sprint to formulate sprint plans, review deliverables, and conduct retrospectives. All mob programming and Scrum events are held via video conference, with members joining from various offices across Japan or from their homes.

【Development Environment】

Frontend

- Language: TypeScript

- Framework: React

Backend

- Language: Python, Java

- Framework: FastAPI, Spring Framework

- Database: MySQL

- Search Engine: Elasticsearch, Amazon OpenSearch Service

- AWS Services: Amazon Bedrock, AWS Lambda, Amazon ElastiCache, Amazon S3, etc.

- Virtualization Technologies: Kubernetes, Docker

Other

- Testing: pytest, Jest, vitest, JUnit, Selenium (Java)

- CI: GitHub Actions

- IaC: AWS CDK

-------------【 Requirements】-------------

【Required】

Empathy for the company philosophy of “creating a society brimming with teamwork”

5+ years of experience developing and operating web applications

Experience developing and operating multi-tenant web applications considering load from high traffic and large data volumes

Experience developing and operating using container technology

Strong interest in generative AI technology

【Preferred】

Experience in RAG development

Experience in LLMOps

Development experience utilizing techniques such as fine-tuning and model distillation

Experience leading teams or projects

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【Working Time 】

Flextime System

【Welfare/Holidays】

Remote work allowance (5,000/month)

Employee stock ownership plan (company matches purchase of up to 10% of paycheck)

Skill development support/Language Learning Support (120,000 yen a year)

New tech gear

Book Purchasing

Commuter allowance

Comprehensive health and social insurance

Parental Leave

Relocation and Visa Sponsorship to Japan offered

20 days of paid leave

5 days of Proactive Personal Leave

5 days of Family Care / Personal Sick Leave

Two days off per week (Saturday and Sunday), Public holidays in Japan

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