Digital Business Analyst

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AI Summary

Join our Digital team at an exciting time for the university, adopting AI and Agentic AI tools, and find innovative ways of solving problems in both the student journey and business functional areas. We're looking for a dynamic candidate with passion for AI and digital innovation. The ideal candidate will be business curious, with a strong mix of technical ability, strong communication skills, and a proactive approach to user and student engagement.

Key Highlights
Digital Business Analyst role
AI and Agentic AI tools adoption
Innovative problem-solving in student journey and business functional areas
Key Responsibilities
Deliver the full value of digital and AI innovation to users across the university
Build strong relationships with both technical and non-technical stakeholders
Have a strong delivery focus
Technical Skills Required
Business Analysis Digital Innovation AI
Benefits & Perks
Holiday entitlement starting at 26.5 days per annum
Professional development opportunities
Flexible working

Job Description


About Us

It’s an exciting time to join London South Bank University (LSBU) Group. With the launch of our new LSBU Group Strategy, Connecting, we’re shaping the future of tertiary education for a global, technology-driven economy – rooted in London.

Professional and technical education has been central to LSBU Group’s mission since our founding in 1892. Today, as London’s first integrated tertiary education group, we continue to lead the way on learner-centred, skills-focused education.

Comprising London South Bank University, South Bank Colleges and South Bank Academies, connectivity lies at the heart of all we do.

Since 2019, LSBU Group has grown beyond its three founding institutions to form a powerful network of learners, staff, alumni, employers and policymakers – united in our mission: to challenge social and economic inequalities through applied education, insight and partnership .

We are a powerhouse for inclusive education, enterprise and economic growth, connecting potential to opportunity and enabling people to thrive. Our Group network enables us to create learning pathways and connect people and organisations. This ensures learners are supported through the education system to achieve their full potential and can contribute their skills and energies locally and to wider society.

Our new strategy, Connecting , sets out a bold, ambitious vision for LSBU Group and it’s developed in collaboration with colleagues, student groups, partners and stakeholders.

Focused on delivering good jobs for all our learners, we are proud to be employer and skills led, delivering excellent professional and technical teaching which supports future talent and careers to deliver impact for London and beyond.

Working for us

Turning passion into purpose

Our ambition is to create educational pathways that empower people of all backgrounds and talents to realise their aspirations, add to the knowledge base, and contribute their skills and drive to wider society.

To realise our ambition, we need people with energy, courage and imagination, who are enthused by our vision and recognise our values as theirs; people who bring ideas to enrich our approach to learning, research and innovation; collaborative people who love creating and spreading knowledge; brilliant people who seek growth and yearn to make a positive, personal difference.

At LSBU Group, you will get to contribute to a vibrant and dynamic culture, which is fuelled by purpose, built around people, and is genuinely diverse. You will be trusted and recognised for your unique contribution.

You will be part of a great team, turning your passion into purpose.

The role

Turning Passion into Purpose to working in the Digital team at an exciting time for the university and we start adopting Ai and Agentic Ai tools, and find innovative ways of solving problems in both the student journey and business functional areas.

About You

We’re looking for a dynamic candidate who has passion for Ai and digital innovation who brings a strong mix of technical ability, strong communication skills, and a proactive approach to user and student engagement — someone who can help deliver the full value of digital and Ai innovation to users across the university both students and delivery teams.

The ideal candidate should be business curious as we believe great Digital Business Analysts don’t just gather requirements but challenge the processes.

What You Should Bring

The ideal candidate will be:

  • Business Curiosity Extensive experience working with business teams, not just gathering requirements but being curious about the processes that underpin them.
  • A proven track record of liaising with business teams, finding the right innovative solutions being able to spot inefficiencies and eliminating manual workarounds.
  • The confidence to bring to life user journeys through innovative thinking and technologies.
  • The ability to build strong relationships with both technical and non-technical stakeholders and have a strong delivery focus

The ideal candidate will have worked in a fast paced environment where the need for efficiency and innovation is critical to delivering the best outcomes for users .

Benefits and How to Apply:

As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found here.

The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack attached. Applications must be submitted via the &slshquot;Apply Online&slshquot; button below.

For an informal conversation ahead of applying please feel free to contact the hiring manager for this position, Director of Digital Transformation, Adrian Tucker, adrian.tucker@lsbu.ac.uk .

The closing date for applications is Sunday 12th July 2026 23.59 pm

Interview/assessment - week commencing 20th July 2026

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.

Depending on your circumstances, this role may be eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack.

If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk

We reserve the right to close the vacancy early, should we receive sufficient applications.

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