Senior Teamcenter PLM Support Engineer

Senior Teamcenter PLM Support Engineer

Location: Fully Remote US Only (PST preferred)

Pay Rate: $80/hr (W2)

Duration: 12-month contract possible extension/conversion

Benefits: Medical, Dental, Vision, 401(k), Paid Vacation, and Sick Leave

Job Overview:

We are seeking a Senior Teamcenter PLM Support Engineer to provide end-user support, administration, and configuration for Siemens Teamcenter and NX in a fast-paced engineering environment. This role will serve as the primary point of contact for Teamcenter/NX user issues, including troubleshooting L1/L2/L3 support requests, onboarding new users, supporting Teamcenter-NX integrations, configuring Active Workspace and BMIDE, and managing workflows, classification, and access controls. The ideal candidate will have strong hands-on experience with Teamcenter administration and customization, excellent problem-solving skills, and the ability to create user documentation, training materials, and test cases while collaborating with global teams to ensure seamless PLM operations.

Key Responsibilities:

• Act as first point of contact for problem resolution and resolve key systemic production issues.
• Support daily Teamcenter/NX user issues and coordinate with Team in resolving the issues.
• New users onboarding to Teamcenter and NX. Support end users in installing Teamcenter and NX.
• Support various user issues like TC client setup, connection issues, workflow issues, data and process lock issues, TC-NX integration issues, import/export issues.
• Support Data transfer (Part, BOM and files) issues with third party applications integrated with Teamcenter.
• Unit testing, system integration and UAT testing.
• Create Teamcenter user training material. Document FAQs for repetitive user issues.

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• Document test cases for system integration testing and UAT.
• Work on TC-NX integration issues.

Required Qualifications:

• 6 years direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issues. and Teamcenter configurations and customizations on both server and client sides using BMIDE, ITK, C++, JAVA and SOA.
• Expertise in latest active Workspace versions configurations.
• Teamcenter configuration expertise for BMIDE, TC-NX integrations, Active Workspace. Expertise in Workflows, Classification administration, project and Access Manager is must.
• Daily User and admin support of TC and NX issues.
• Documentation experience to create test case documents and User training manuals is must.
• Multi CAD admin and support experience is a plus.
• Support users in the APAC region as required.
• Knowledge on source control system like Github, Mercurial etc.
• Good analytical skills with expertise in overall Teamcenter product to solve Teamcenter end user issues.
• Should have strong teamwork skills and able to work in open team environment.

Education/Experience:

• Associate's degree in computer related field required. Bachelor's degree in computer science preferred.

Must-Have Skills:

• 6 years direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issues.
• Teamcenter configurations and customizations on both server and client sides using BMIDE, ITK, C++, JAVA and SOA.
• Expertise on project based access, Knowledge on source control system like Github, Mercurial etc.
• Expertise in latest active workspace configurations, and in Workflows, Classification administration, project and Access Manager is must.

Nice to Have Skills:

• Teamcenter development of customizations experience
• Teamcenter integrations and other applications
• Canada NX experience

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.