Remote Network Engineer - Day 2 Operations

Insight Global • United State
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AI Summary

Provide operational network support across multiple client environments. Troubleshoot and resolve routing, switching, and security issues. Ensure performance, stability, and continuous improvement of enterprise-grade networks.

Key Highlights
100% remote role working PST hours
4-5 years enterprise network engineering experience
Day 2 operations support for mid-market and enterprise clients
Key Responsibilities
Provide operational (day 2) network support across multiple client environments
Troubleshoot and resolve network issues related to routing, switching, and security
Support and maintain enterprise-grade network infrastructure
Monitor network performance and proactively identify optimization opportunities
Collaborate with internal teams and clients on incident resolution and ongoing improvements
Assist with post-implementation support following network deployments
Technical Skills Required
Cisco Aruba Check Point
Benefits & Perks
Healthcare insurance
Paid leave
Nice to Have
CCNP
Managed Services background
ServiceNow ticketing system experience

Job Description


Job Description:

We are partnering with a large, well-established Managed Services Provider (MSP) seeking a Network Engineer to support a diverse portfolio of clients across mid-market and enterprise environments. This will be a 100% remote role working PST hours.

This role is ideal for someone who enjoys variety in their day-to-day work, solving complex networking challenges, and supporting production environments post-implementation. You’ll play a key role in day 2 operations, ensuring performance, stability, and continuous improvement across multiple customer networks.

What You’ll Be Doing

  • Provide operational (day 2) network support across multiple client environments
  • Troubleshoot and resolve network issues related to routing, switching, and security
  • Support and maintain enterprise-grade network infrastructure
  • Monitor network performance and proactively identify optimization opportunities
  • Collaborate with internal teams and clients on incident resolution and ongoing improvements
  • Assist with post-implementation support following network deployments


Requirements:

  • 4-5 years of enterprise network engineering experience
  • Hands on experience with
  • Cisco (routers, switches, firewalls)
  • Aruba switches
  • Check Point firewalls
  • Strong communication – able to be client facing

Nice to Have:

  • CCNP
  • Managed Services background
  • ServiceNow ticketing system experience


Compensation:

$70,000 to $100,000 per year annual salary (with a 10% bonus)

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.


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