Community Manager

At Westminster, every day is an opportunity to do something extraordinary. We are builders — of communities, of careers, and of a company that is constantly evolving. Our portfolio spans some of the most dynamic markets in the country, and behind every property is a team of people who are passionate, driven, and genuinely invested in the communities they serve. We set our people up to aim beyond what they thought possible, grow through every experience, and create real impact — for our residents, our partners, and each other. The best version of Westminster is always the one we are building right now. Come Grow With Us!

Join Our Team as a customer-focused Community Manager at Waterstone at Hamburg, in Lexington, KY!

This uniquely beautiful community of homes boasts designer interiors, lavish resident amenities, and elegantly designed grounds that you will be proud to call home. Inside, you will find gourmet-style kitchens with stainless-steel appliances, designer finishes like wood-style flooring, quartz countertops, plus features you'll love like spacious walk-in closets and private balconies for extra relaxation. Enjoy a full suite of amenities including a resort-style saltwater pool with a lavish poolside cabana lounge, state-of-the-art 24-hour fitness center, clubhouse with billiards room and coffee bar, as well as an indoor pet grooming room and private bark park.

Do you have the vision, drive, and expertise to transform beautiful residential properties into thriving communities? We are seeking a Community Manager Extraordinaire who thrives on providing excellent customer service, loves making an impact, and is passionate about delivering exceptional results. If you have residential market rate experience and you're ready to lead with excellence, embrace challenges, and create lasting value, this is the opportunity for YOU!

What You’ll Do:

• Maximize Property Performance: Achieve outstanding operational and financial results through effective cost control, revenue growth, and innovative solutions.

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• Dig into the Financials: Prepare and evaluate annual budgets and monthly variance reports, delivering clear and actionable insights to owners and leadership.
• Optimize Leasing & Marketing: Drive high occupancy rates with competitive pricing strategies and creative marketing initiatives.
• Collaborate & Lead: Develop annual marketing plans in partnership with owners, ensuring alignment with their goals and objectives.
• Tenant Relations: Build strong relationships with residents and commercial tenants by delivering exceptional customer service and addressing concerns promptly.
• Ensure Excellence: Oversee property inspections, maintenance, and compliance with safety standards to maintain a pristine and functional environment.
• Foster Team Success: Train, motivate, and guide staff to excel in leasing, operations, and customer service.

What You’ll Bring to the Team:

• Property Management Experience: 3+ years of experience and proven success managing market rate residential properties.

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• Financial Expertise: Proven experience in developing and managing annual property budgets, including operating, payroll, and CAPEX expenses, as well as preparing and reviewing monthly variance reports.
• Specialized Knowledge: In-depth knowledge of property management, tenant/landlord laws, and leasing practices.
• Tech-Savvy: Proficiency with Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred).
• Problem-Solver: Strong analytical skills to identify issues and implement effective solutions.
• Customer-Focused: Passion for delivering exceptional service and creating a welcoming community.
• Flexible & Reliable: Physical and mental ability to respond to emergencies 24/7 and thrive in a fast-paced environment.

Why You’ll Love This Role:

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages and bonuses!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities: Be part of a forward-thinking organization that values innovation and professional development.
• Collaborative Environment: Work alongside a supportive and skilled team that shares your commitment to excellence.
• Impact: Make a meaningful difference by enhancing property value and tenant satisfaction.

Ready to Make Your Mark? Apply Now and Let’s Create Something Extraordinary Together!

Westminster Management is an Equal Opportunity Employer and Equal Housing Provider.