Senior SaaS Platform Engineer - SaaS Service Owner
Lead end-to-end lifecycle of enterprise SaaS apps, ensure security & compliance, manage vendors & stakeholders. 6-8 yrs exp. Hybrid role (2 WFH, 3 WFO).
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Contract: 12 months (subject to extension).
Location: Amsterdam, Netherlands.
Salary: Not a constraint for the right candidate!
Experience: 6-8 years.
Hybrid: 2 days Work from Home 3 days Work from Office
Your Profile & DNA:
We are looking for an experienced SaaS Platform Engineer to take on the role of SaaS Service Owner, responsible for the governance, lifecycle management, operational resilience, and continuous improvement of enterprise SaaS platforms.
Roles & Responsibilities
SaaS Platform & Service Ownership
- Own the end-to-end lifecycle of enterprise SaaS applications, including onboarding, implementation, operational support, upgrades, renewals, and retirement.
- Ensure SaaS platforms remain secure, resilient, compliant, and aligned with business requirements.
- Define and maintain governance standards for enterprise SaaS services.
- Drive continuous improvement initiatives across SaaS platforms and services.
- Develop and maintain operational procedures, documentation, and service standards.
Vendor & Stakeholder Management
- Act as the primary point of contact for SaaS vendors and service providers.
- Manage vendor relationships, contracts, service reviews, and performance.
- Coordinate with procurement, security, architecture, and business stakeholders during technology selection and onboarding.
- Evaluate new SaaS solutions and provide recommendations based on technical, operational, and compliance requirements.
Security & Compliance
- Ensure SaaS platforms comply with enterprise security policies and regulatory requirements.
- Support audits, risk assessments, and compliance activities.
- Implement and monitor identity and access management (IAM) controls.
- Ensure adherence to privacy regulations, including GDPR and organizational data governance standards.
- Coordinate vulnerability management and remediation activities.
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Platform Operations
- Manage platform monitoring, observability, availability, and operational resilience.
- Support incident, problem, change, and service management processes.
- Plan and coordinate software releases, maintenance activities, and lifecycle upgrades.
- Develop automation solutions to improve operational efficiency.
- Produce operational reports, dashboards, and service performance metrics.
Qualification & Experience
- A Bachelor's or Master's Degree or equivalent.
- Minimum 5 years of experience in one or more of the following areas:
Platform Engineering
SaaS Platform Administration
Enterprise Application Management
Cloud Platform Operations
SaaS Service Ownership
- Experience managing enterprise SaaS platforms within regulated industries (e.g., financial services, banking, insurance, healthcare).
- Proven experience in SaaS lifecycle management and operational support.
- Experience managing vendor relationships and supplier performance.
- Experience working in enterprise IT environments with governance and compliance requirements.
SaaS Platform Management
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- Enterprise SaaS platform administration
- SaaS governance and service ownership
- SaaS onboarding and lifecycle management
- Software asset and license management
Identity & Security
- Identity and Access Management (IAM)
- Single Sign-On (SSO)
- SAML
- OAuth 2.0
- SCIM
- Security and vulnerability management
- Information security best practices
Cloud & Integration
- Microsoft Azure
- Cloud-native platform services
- API integrations
- Automation and workflow orchestration
IT Service Management
- Incident Management
- Problem Management
- Change Management
- Service Management
- ServiceNow
- Enterprise workflow automation
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Automation & Scripting
- Python
- PowerShell
- Automation scripting
Monitoring & Reporting
- Platform monitoring and observability
- Dashboard creation
- Reporting and service analytics
What do we offer?
If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD!
This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.
Besides that, we offer following benefits, such as:
- 20 days of holiday per year
- Encourage Personal Development - Certification (Certification Charges reimbursed)
- Income Tax Return Filing
- We provide Visa Sponsorship for Candidate & Dependants
- Possibility of bonus
Who we are:
A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.
You will be deployed and work at one of our client sites.
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