Clinical Operations Manager

Payroll Title

ADMIN SUPV 1

Department

PSYCHIATRY

Hiring Pay Scale

$73,800 - $105,000 / Year

Worksite

Campus

Appointment Type

Career

Appointment Percent

100%

Union

Uncovered

Total Openings

1

Work Schedule

Days, 8-Hour Shifts, Monday-Friday

#140576 Clinical Operations Manager - Psychiatry - Hybrid

Filing Deadline: Tue 8/4/2026

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UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

This is a UC San Diego Internal Recruitment open to UCSD and UCSD Health Staff Only.

UCSD Layoff from Career Appointment: Apply by 07/31/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

This position will work a hybrid schedule which includes a combination of working both onsite on Campus and remote.

Description

The UC San Diego Department of Psychiatry is widely recognized for its innovation and productivity. We offer exciting career opportunities in advanced education, groundbreaking research, and state-of-the-art clinical care. Our team is committed to fostering a dynamic, collaborative environment where talented professionals can grow and thrive.

Under general supervision, the Clinical Operations Manager directs and oversees administrative operations for the Department of Psychiatry Clinical Division and executive support functions. This position supervises administrative staff across clinical and central department operations, ensuring efficient workflow, policy compliance, and quality service delivery. The incumbent directs the work of administrative personnel including the executive assistant supporting the Chair's office, clinical division staff, and administrative students. Responsibilities include distributing work assignments, monitoring progress, training staff, conducting performance evaluations, and ensuring adherence to departmental policies and procedures.

Serves as primary point of contact for administrative operational issues, coordinating clinical division activities including call coverage management, provider onboarding processes, and space coordination. Directs complex administrative processes, oversees policy implementation, and ensures quality customer service to faculty, staff, and external stakeholders. Uses supervisory skills to manage multiple operational areas simultaneously, resolve operational discrepancies, and maintain efficient administrative support systems across all departmental functions. Assist with other project and miscellaneous tasks as required.

Minimum Qualifications

• Seven years of related experience, education/training, OR a Bachelor’s degree in related area plus three years of related experience/training.
• Working knowledge of the organization's processes and procedures, rules and regulations.
• Working knowledge of common organization-specific and other computer application programs.
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others.
• Skills to evaluate issues and identify resolutions. Ability to make decisions independently. Demonstrated experience analyzing and identifying problems, independently resolving discrepancies and recommending solutions.
• Strong service orientation with the ability to effectively manage multiple priorities.
• Proven ability to supervise, determine work priorities, and provide constructive feedback. Ability to problem solve involving quality review of individual cases, materials, or circumstances to determine the appropriate action.
• Demonstrated experience in conflict resolution, organization, planning, and management practice skills, as well as strong negotiation skills. Ability to advise employees on a wide variety of problems with tact, diplomacy, and sensitivity.
• Demonstrated experience in effectively working with managerial, clinical, research, and administrative staff in a university and/or clinical setting.
• Strong demonstrated experience in analyzing, organizing, prioritizing, and delegating tasks on all administrative levels to ensure efficient operations.
• Demonstrated ability to effectively participate in short and long range planning for the administrative needs of the unit.
• Proven ability to follow direction in the form of guidelines, which will serve as the overall goals of the department.
• Proven ability to maintain confidentiality.
• Demonstrated experience serving as an administrative lead and/or supervisor to a team of administrative support professionals.
• Knowledge of UC policies and procedures related to purchasing, travel, and disbursements.
• Demonstrated experience coordinating complex space management activities including project planning, occupant coordination, and vendor liaison relationships.
• Demonstrated experience facilitating call coverage calendars and coordinating clinical operations using scheduling systems such as Qgenda.
• Demonstrated experience coordinating provider onboarding processes including credentialing, privileging, and payer enrollment activities.
• Demonstrated experience in training program development and implementation for administrative staff including competency assessment and performance improvement.
• Demonstrated experience coordinating faculty relocation processes and managing complex logistics involving multiple departments and external vendors.
• Demonstrated experience in Concur processing and purchasing coordination including policy interpretation and compliance oversight.
• Experience in meeting coordination and logistics including agenda preparation, minute-taking, and action item follow-up for executive-level meetings.
• Demonstrated ability to coordinate committee activities and event planning including social events and community-building initiatives.
  
  

Preferred Qualifications

• Demonstrated experience in managing administrative and clinical funds including budget monitoring, cost transfers, and financial reconciliation.
• Knowledge of UC policies and procedures related to the preparation of forms for academic review files, including the Biography-Bibliography form.
• Experience with survey administration platforms such as Qualtrics and understanding of constructive receipt policy requirements.
  
  

SPECIAL CONDITIONS

• Employment is subject to a criminal background check.
• Must be able to work various hours and locations based on business needs.
  
  

Pay Transparency Act

Annual Full Pay Range: $73,800 - $131,200 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $35.34 - $62.84

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational — or "bench-to-bedside" — research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

• "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:
• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace