Programme Leader - Workforce Transformation

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Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

Lead the Programme. Shape the Future. Deliver the change.

• Do you thrive on leading complex, large-scale transformation programmes?
• Are you passionate about delivering change that makes a real difference to people and organisations?
• Can you bring together multiple stakeholders, suppliers and workstreams to achieve a common goal?
  
  

If so, this could be the perfect opportunity for you.

Join one of the UK's largest workforce transformation programmes and help shape the future of workforce technology and services for more than 1.9 million NHS employees across England and Wales.

This is a unique opportunity to lead a nationally significant programme that will transform how the NHS manages, supports and develops its workforce for years to come.

We're looking for an experienced and ambitious programme leader with expertise in areas such as:

• Large-scale programme and project delivery
• Digital and business transformation
• Workforce and HR system implementations
• Stakeholder and supplier management
• Governance, assurance and risk management
• Organisational change and benefits realisation
  
  

Working at the heart of a major national transformation programme, you'll provide leadership across multiple workstreams, ensuring delivery remains aligned to strategic objectives, timelines, budgets and expected outcomes.

Main duties of the job

The postholder will support the delivery of implementation activity across a defined group of organisations, supporting them prepare for transition, implementation and early adoption. Working alongside NHS organisations, NHSBSA and suppliers, the role will establish change management approaches to support effective delivery of agreed activity.

You will support implementation by leading business process change, organisational readiness and benefits realisation activities. You will work with stakeholders across the organisation to assess change impact, redesign business processes, support adoption of new ways of working, and help maximise the benefits of the solution. Reporting to the Strategic Delivery Lead, the postholder will work autonomously but in collaboration with the NHSBSA , the consortium and colleagues across the organisation.

You will work with NHS organisations to provide practical guidance and follow-up on agreed actions that strengthen local capability, readiness and adoption. You will also support stakeholder engagement, communicate information clearly and escalate risks or barriers where required.

The role will support and Monitor change readiness throughout the programme lifecycle, providing assurance that the organisation is on track for successful adoption. You will monitor progress, identify where corrective action may be required and contribute to continuous improvement, training, audit and successful project delivery.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed Job Description And Main Responsibilities

If you're excited by leading transformational change at scale and delivering solutions that will benefit millions of NHS employees, we'd love to hear from you.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find further information on the Future Workforce Solution attached within the supporting documents.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications And Knowledge

Essential criteria

• Educated to Masters degree level in a relevant subject of equivalent experience
• Evidence of Continued professional development
• Project and/or Programme management office qualification, PRINCE 2, MSP or equivalent experience
  
  

Experience

Essential criteria

• Experience of management and managing successful projects at a senior level

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• Effective partnership working in the public sector
• Significant experience of successfully delivery change projects in complex and challenging programme environments
• Experience of effective stakeholder working with external bodies
  
  

Desirable criteria

• Experience of working within the NHS
• Understanding and utilisation of Oracle Fusion
  
  

Skills & Attributes

Essential criteria

• Highly developed interpersonal and communication skills
• People management skills
• Track record of complex problem solving in project management environment
  
  

Desirable criteria

• Advanced IT skills in a range of desktop applications eg excel, Power BI
  
  

Other

Essential criteria

• Travel around Wales, and possibly further afield on a regular basis
  
  

Desirable criteria

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  
  

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

Welsh language skills are desirable

Documents to download

• JDPS English (DOCX, 124.2KB)
• SDMP Cymraeg (DOCX, 124.2KB)
• Workforce information English (DOCX, 81.5KB)
• Gwybodaeth am y gweithlu Cymraeg (DOCX, 89.0KB)
• NWSSP Recruitment Services Privacy Notice (PDF, 404.2KB)
• NWSSP - About Us (PDF, 6.6MB)
• NWSSP - Our Benefits (PDF, 490.4KB)
• NWSSP - Buddion (PDF, 458.9KB)
• PCGC -Amdanom (PDF, 6.7MB)
• Guidance Notes for Applicants (PDF, 322.5KB)
• Integrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
• Integrated Medium Term Plan 2025-2028 - Cymraeg (PDF, 18.0MB)
  
  

Further details / informal visits contact

Name Rebecca Jarvis Job title Head of Digital Workforce/Strategic Delivery Lead Email address rebecca.jarvis@wales.nhs.uk