Job Description
🔔 Are you already in Poland or ready to relocate? If YES this is the project for YOU!
Our benefits:
👩⚕️ Private Medical Care in Luxmed and Life Insurance
🏋️♀️ Multisport Card
👨👧👦 Paid referrals
📚 Self-learning libraries
🛫 Relocation package for seniors and assistance during all process...and MORE!
👉 Location: Krakow or Wroclaw - Hybrid mode of work - 3 days/ week from the office
Project Description:
Are you an expert when it comes to the ServiceNow IRM platform? Do you have a track record of supporting IT/Business stakeholders through change delivery processes? Can you build relationships and influence outcomes, balancing between a trusted advisor and an independent challenger?
Responsibilities:
We are looking for a Change Manager to:
• Prepare and support rollout plan for IT platform change
• Prepare and manage communication
• Prepare and manage training for end users and stakeholders
• Support data migration and data readiness checks
• Support production/go live readiness
• Plan and support legacy system decomision
• Ensure end user adoption
• Report on progress, risks issues and dependencies and help to mitigate risks
• Support in identifying and documenting incidents and additional business requirements
Mandatory Skills Description:
• Ideally 8+ years of hands-on experience with change management (PROSCI methodology experience would be an asset)
• Hand's on experience in introducing large scale IT change across organization(s) (ServiceNow / IRM platform experience would be an asset)
• Proven experience in managing all aspects of the change
• strong strategic, judgement and integrative thinking skills, risk management & control knowledge
• proficient with software delivery tools, such as GitLab and ServiceNow, and reporting tools such as Excel, PowerPoint.
• confident communicator
• capable of understanding our client needs and translating this into products and services
Nice-to-Have Skills Description:
• ability to solve complex issues, good at problem statement analysis and solution design thinking