IT Support

*Only applicants who send their CV on Welcome to the Jungle will be considered for this position.*

ℹ️ Job Description: As an IT Support, you will be part of the IT department and play a key role in ensuring IT support and administering IT management systems. You will work closely with the IT/Cloud Operations Manager.

Your role will be key to ensuring that our IT infrastructure runs smoothly and efficiently, allowing our staff to perform their duties without technical interruptions.

⚡ Your missions :

• You’ll assist people with Jus Mundi hardware and software issues,
• You’ll manage IT assets (purchasing, inventories, warranties, licenses…),
• You’ll manage users and their access (onboarding & offboarding),
• You’ll ensure proper documentation and use of the issue tracking system,
• You’ll create and maintain internal documentation,
• You’ll administrate IT management software,
• You’ll define and push the workstation’s security policies through an MDM,
• You’ll ensure the security of the Microsoft 365 tenant.

🖥️ Some of the technical topics you’ll be working on:

• Microsoft 365
• Endpoint Manager / Jamf Pro
• Scripting
• Asana
• Notion

💼 Preferred experience

• A degree in system administration, computer engineering, IT support, or a related field.

✨ Skills:

• Excellent verbal and written communication skills in English.
• Innovative and creative thinking.
• Strong interpersonal skills, with the ability to assist individuals from various backgrounds with IT issues.
• Problem-solving aptitude.
• Curiosity and a willingness to challenge established systems.

🚀 Your advantages:

• 😍 Working for a fast-growing global legal tech offering a disruptive product that is revolutionizing the way lawyers around the world interconnect and conduct legal research,
• 💻 Hybrid working organization, mix between remote and on-site,
• 🏖 5 weeks of vacation
• 🍼 Paid parental leave (under specific conditions)
• 🩺 A great complementary private health insurance (paid 100% for the employee and his children by the company)
• 🚊50% of public transportation reimbursed.
• 🍴Personal credit card to buy lunches during the week (Swile)
• 😍 Every quarter we organize a company-wide summit to
• 🌍 Travel (work abroad) policy: 8 weeks per year, you can live and work from where you want across the globe,
• ✈️ Relocation Package (to France)

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.