Software Quality Assurance Analyst

Testlio is a leading quality management company. Its unique approach combines humans and machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. With 800+ payment methods. The company is 100% remote, with people in 150+ countries. It is female-founded; 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, SAP, Uber, Wayfair, and many more. To learn more, visit www.testlio.com.

Project Requirements and Summary

• Project duration: This project will last through Jan 2025 with a strong possibility to convert in Jan 2025.
• Location: This is a fully remote role for anyone based in the Americas
• Schedule: Your hours will be Monday to Friday, 9 am to 6 pm Pacific Time
• Type of testing: API, Functional, Analytics, AdOps, A/B
• Project Focus: You will be a Software Quality Assurance Analyst following Agile methodologies you will focus on testing setup and execution, analytics, and tracking validation
• Must have devices: cell phone (iOS or Android) and a MacBook or Windows computer

What you need to succeed

• Proven experience (2+ years) as a QA Analyst or similar role, with a strong understanding of software testing principles, methodologies, and tools (such as JIRA, Bugzilla, TestRail, Xray, or similar)
• Experience with mobile and web applications frontend and backend testing (including API testing)
• Proficiency in identifying and documenting software bugs and issues
• Ability to solve technical tasks required during testing - such as test data generation, log capturing and basic analysis, working with browser developer tools, network logs analyzers, etc.
• Experience in working in agile teams in a remote environment - proven track record of communication and collaboration with different stakeholders such as Scrum Masters, Product Owners, and others
• Good knowledge of SDLC, CI/CD, and DevOps, as well as an understanding of test automation principles in effective SDLC
• Nice to have: Previous experience testing analytics implementation (setting up devices, test data generation, call analysis, log export, browser dev tools and troubleshooting).
• Scripting or programming experience
• Experience working in a corporate environment
• Passion, curiosity, and genuine interest in the field of software testing
• Excellent communication skills in English, both verbal and written, as well as strong presentation and time management abilities
• Be a good team player, socially open-minded, empathetic, and considerate of cultural differences; able to provide constructive yet clear feedback
• Comfortable with a frequently changing environment and able to adapt fast
• Ability to create and document your work and processes, and provide reports

What you will be doing

• Designing and executing smoke, scripted, and exploratory test cases on mobile, web, and desktop platforms
• Conducting functional, localization, regression, or payments testing to ensure software applications meet quality standards
• Reporting and reproducing issues found during testing
• Documenting and reporting test results, including bugs and potential risks
• Analyzing test results, issues, logs, and other relevant data to identify patterns, trends, and potential areas for improvement
• Collaborating effectively with cross-functional teams, including developers, product managers, and other stakeholders, to ensure alignment on project goals, timelines, and deliverables
• Clearly and proactively communicating test progress, issues, and risks to project stakeholders
• Generating reports that provide actionable insights to stakeholders
• Designing and executing API tests in tools like Postman, SoapUI, or similar
• Assisting in the execution of automated test suites, and proposing automation test candidates
• Creating, maintaining, and reviewing scripted and exploratory test cases and test suites that align with business priorities, project requirements, user expectations, and industry-recommended approaches
• Designing and optimizing appropriate test data
• Ensuring continuous relevance of the test library by refactoring, updating, and deprecating tests
• Developing and maintaining a deep understanding of the system(s) under test
• Staying informed with industry trends and advancements in software testing methodologies and tools

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.