Job Description
We are seeking a Network Tech and Admin Support Specialist to provide both administrative and technical support for telecom-related tasks and change requests. This position will be fully remote, offering an opportunity to support key network operations from anywhere. The role will involve a combination of technical execution and administrative responsibilities related to network maintenance and change management.
Details:
Experience: 5+ years
Work Type: Full Remote in EU
Start Date: ASAP
Languages: Fluent in English
What to do:
Details:
Experience: 5+ years
Work Type: Full Remote in EU
Start Date: ASAP
Languages: Fluent in English
What to do:
- Provide administrative support for telecom-related change requests, including creating and managing tickets within the ServiceNow system.
- Coordinate and execute routine tasks such as switch interface commissioning and decommissioning.
- Execute pre-generated network configuration scripts, validate the results, and ensure that changes are correctly implemented.
- Collaborate with relevant teams to coordinate physical network patching.
- Ensure all network changes are properly documented for auditing and review purposes.
- Assist in managing the change management process by following up on approvals and ensuring that tasks proceed according to schedule.
- Provide administrative and technical support for telecom change requests.
- Ensure successful execution of network tasks such as switch commissioning and script execution.
- Maintain accurate documentation of network changes and processes.
- Support routine network operations and change management to ensure smooth telecom operations.
- General understanding of IT technologies and the ability to learn quickly.
- Experience or ability to support the administrative aspects of the change management process.
- Ability to execute routine technical tasks based on clear instructions.
- Fluent in English (spoken and written).
- Basic understanding of TCP/IP stack, routing, and switching technologies.
- Familiarity with Cisco or other network technologies.
- Basic user-level experience with Linux/Unix systems.
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