Technical Support Engineer | up to €85k

🌟 Join a Revolution in Healthcare Technology!

We’re hiring a Technical Support Engineer (Tier 2/3) to empower healthcare providers with cutting-edge diagnostic solutions. If you're ready to solve complex problems and make a real difference in patients' lives, this is your opportunity.

🌍 Why Us?

We’re a hyper-growth SaaS company revolutionizing diagnostic labs with the first cloud-based platform in our space. Trusted by leading providers, we improve efficiency, reduce costs, and deliver life-changing results faster.

🚀 What’s in It for You?

• Impactful Work: Your efforts will directly improve patient outcomes.
• Competitive Pay: Earn up to €85,000 based on experience.
• Remote Flexibility: Work from anywhere in Europe with occasional travel.
• Growth Paths: Progress into senior technical, product, or implementation roles.
• Learning Opportunities: Gain certifications and hands-on experience with tools like Azure, Zendesk, and SQL.

💼 What You’ll Do

• Troubleshoot and resolve critical software issues for enterprise healthcare clients.
• Use SQL and other tools to analyse data and ensure system reliability.
• Partner with development teams to address escalations.
• Become a trusted expert in our innovative SaaS solutions.

✅ What You Bring

• Advanced SQL expertise and technical troubleshooting skills.
• Experience in technical customer support, ideally for mission-critical software.
• Strong English communication and client service skills.
• A self-starter mindset and the drive to excel in fast-paced environments.

🌟 Why Now?

With our innovative platform leading the market, now’s the perfect time to join a company transforming healthcare. Help shape the future of diagnostics while building your career.

📍 Where You Need to Be

Applicants must live in Europe and have 3+ years in a technical, client-facing role.

Ready to make an impact? Apply now and help us redefine healthcare! 🚀