VoIP Developer

Job Title: VoIP Developer

About The Hello Team

The Hello Team specializes in providing independent contractors to businesses in the U.S., offering top-tier customer service, cybersecurity, identity verification, and bilingual support. We are seeking a talented VoIP Developer to join our team and help optimize and enhance our client VoIP infrastructure.

Job Summary:

We are looking for an experienced VoIP Developer to design, implement, and maintain our VoIP systems. The ideal candidate will have expertise in SIP protocols, PBX systems, and cloud-based VoIP solutions. You will work closely with our IT and operations teams to ensure seamless communication services for our clients.

Key Responsibilities:

·      Develop, configure, and maintain VoIP systems, including Asterisk, FreePBX, Kamailio, and other SIP-based solutions.

·      Design and optimize call routing, IVR, and call-handling logic.

·      Troubleshoot and resolve VoIP-related issues, including latency, jitter, and packet loss.

·      Integrate VoIP solutions with CRM systems, ticketing platforms, and other business tools.

·      Implement security measures to protect VoIP infrastructure from fraud and attacks.

·      Monitor system performance, analyze logs, and improve call quality.

·      Develop APIs and automation scripts for VoIP systems.

·      Stay updated with the latest VoIP technologies and industry trends.

Qualifications:

·      Proven experience as a VoIP Developer or Engineer (VoIP experience is a must).

·      Proficiency in SIP, RTP, WebRTC, Asterisk, FreePBX, Kamailio, OpenSIPS, or similar technologies.

·      Strong understanding of VoIP protocols (SIP, H.323, RTP, etc.).

·      Experience with cloud-based VoIP solutions such as Twilio, Plivo, or Amazon Connect.

·      Knowledge of network troubleshooting, including firewalls, NAT traversal, and QoS.

·      Programming experience in Python, PHP, JavaScript, or C is a plus.

·      Experience integrating VoIP with CRM systems (e.g., Salesforce, Zingtree, or custom solutions).

·      Familiarity with Linux-based systems and database management (MySQL, PostgreSQL).

·      Strong problem-solving skills and ability to work in a fast-paced environment.

Preferred Qualifications:

·      Experience with VoIP billing systems.

·      Familiarity with AI-driven call routing and speech analytics.

·      Certifications such as CCNA Voice, FreePBX Certified Administrator, or similar.

Requirements:

·    -Two monitors and a high-speed fiber network or Starlink internet.

Compensation & Benefits:

·      100% remote work

·      Compensation in USD

·      Great work environment with potential for growth.