Technical Support Advisor

Are you interested in starting or focusing your career in the technology and software area?

As a technical support advisor you must possess a robust foundation of technical knowledge to excel in your roles. This expertise extends beyond mere fact memorization; it requires a deep understanding of complex systems and their interactions.

We are looking for Technical Support Advisors with English to provide technical assistance to a project with a world leading software development company. 

If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply! 

Requirements: 

- Good interpersonal and communication skills in English + either Italian, Polish, Spanish, Hungarian or Czech

- Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable) 

- Ability to handle diverse customer situations, with empathy and professionalism. 

- Critical and logical thinking for effective problem solving 

What do we offer? 

- Full time (39h), from Monday to Friday

- Excellent work environment (multicultural) 

- Good work-life balance 

- Extensive training on the product, cutting-edge technologies and highly demanded in the market. 

- Important possibilities for development and promotion within the company, nationally and internationally. 

- Financial assistance for your relocation, if you live outside A Coruña.