Head of Subscription Growth

Remote
This Job is No Longer Active This position is no longer accepting applications

Job Description

About 7days Labs

At 7days Performance, we don't just dream cars — we live them. We're one of the UK's most exciting high-performance car competition platforms, delivering adrenaline-fuelled prizes, content and experiences to a growing community of automotive enthusiasts.

We're now entering our next phase of growth — with a focus on deepening engagement and increasing customer lifetime value through a powerful subscription experience. As Head of Subscription Growth, you'll take full ownership of growing, retaining, and optimising our subscriber base through end-to-end digital journeys, from website funnel to lifecycle communication.

The Role

This is a senior, high-impact role that blends conversion rate optimisation (CRO), CRM/lifecycle strategy, and subscription growth into one focused mission: acquire more subscribers and keep them engaged longer. You'll lead the vision and execution for how users experience our platform — and how we communicate with them before, during, and after subscription.

You'll work cross-functionally with Product, Development, Design, and Performance Marketing to build experiences and campaigns that scale revenue and retention. You'll also own and optimise our subscription-specific landing pages and comms strategy — with full access to testing tools, behavioural data, and creative input.

The role will cover multiple brands both in the UK and Australia.

What You'll Be Doing

  • Own and execute the end-to-end growth strategy for subscriptions — from acquisition through to retention
  • Lead and implement the CRO roadmap, building and optimising every touchpoint in the funnel from landing pages to checkout
  • Work with the CRM team to develop and scale lifecycle journeys across email and SMS — including onboarding, upsell, reactivation, and churn prevention
  • Use tools like GA4, Klaviyo, Hotjar, and landing page builders (e.g. Unbounce or Instapage) to optimise user journeys
  • Champion testing and experimentation across web and CRM — including A/B testing, multivariate tests, and personalisation strategies
  • Collaborate with Creative, Development, and Paid Media teams to deliver consistent messaging and customer experience
  • Monitor and report on key subscription KPIs: conversion rates, churn, LTV, ARPU, and engagement
  • Identify and implement opportunities to increase retention, frequency, and subscriber satisfaction


Requirements

What We're Looking For

  • 4-6+ years in a growth, CRO, or lifecycle marketing role, ideally with direct experience in subscription-based products
  • Proven experience leading cross-channel strategies to drive acquisition, retention, and LTV growth
  • Hands-on experience with email/SMS platforms (e.g. Klaviyo, Braze) and landing page optimisation tools (e.g. Unbounce, VWO, Instapage)
  • Strong understanding of UX, behavioural data, and funnel optimisation
  • Analytical mindset — comfortable owning KPIs and using data to inform decision-making
  • Confident working cross-functionally and leading projects from concept to execution
  • A strategic thinker with a bias for action — you spot growth opportunities and move fast on them
  • Interest in performance, cars, or enthusiast-driven digital platforms is a bonus


Timezone Coverage: This role is designed to support both UK and Australian markets, ideally covering UK mornings and Australian afternoons or UK afternoons and Australian mornings . We're looking for someone comfortable working across these overlapping hours, offering flexibility while ensuring real-time collaboration with both teams.

Benefits

  • Competitive salary
  • Work remote from anywhere in the world

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