Data Analyst

Who we are:

CXC Global CXC is the premier contractor management provider. With over 30 offices globally delivering services to over 50 countries throughout the world.

Who we are looking for:

We are looking for a Certinia Data Analyst to join our EMEA business to provide 1st Line non-technical support, build reports, analyse data, support data migration and assisting in upgrades/rollouts.

We are developing a new Global Platform using Salesforce & Certinia, and you can expect there to be plenty of opportunities for personal growth, in addition to the opportunity of developing your Certinia/Salesforce skillset, working with a very experienced team.

You will have a passion for customer assistance, an interest in technology and being part of a team developing and supporting the Global platform here at CXC Global

What you will do:

• Reporting
• Assess User requests for new reports against existing capabilities
• Creation and modification of reports, dashboards, and list views
• Analyse data discrepancies and implement dashboards etc to identify issues
• Data Management/Data Migration
• Assist in transfer of data into Certinia
• Perform data cleansing, formatting, mapping, and alignment to system requirements
• Assist in gathering data for migration from old systems into the new platform.
• 1st Line Support
• Support the regional Salesforce Administrator
• Setting up new users for your region
• Providing 1st line support of Salesforce to end users (basic queries)

Key Skills:

We would like you to have 2+ years exposure and experience with Certinia/Salesforce but will also consider applicants with Finance End User Experience. The ideal candidate should be outgoing and have confidence to liaise with users on a day-to-day basis.

The role of Certinia System Administrator will provide you with the opportunity to work with a team of experienced Certinia/Salesforce professionals on a new Global project.

The Person:

• Certinia or Salesforce Experience highly desirable
• Finance experience preferred
• Excellent Excel skills
• Experience supporting local and distributed teams effectively to ensure the most efficient delivery
• Proven relationship-building and influencing skills
• Facilitation and problem-solving skills
• Business analysis and requirements gathering abilities
• Ability to effectively transfer knowledge and flex the approach according to the situation
• Proven ability to collaborate and build strong relationships with varying team members
• Working independently with teams in region and across the globe
• Comfortable working in a fully remote role

If you have a good working knowledge of Certinia and/or Salesforce, and a passion for customer success, technology and supporting an international team, you will go far in this role. Perhaps you have a finance background and are looking to move into a systems/BA/Reporting role, or are already on your journey in a systems administrator type role and are keen to expand your knowledge in a Finance System.

We will help you achieve the relevant Certification if you haven't already done so. However, it's not just about utilising the software; you'll have to be able to successfully work independently with other people, internally and externally, across the world.