Job Description
Who We Are 🌍
We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.
With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.
Who We're Looking For 🌟
We’re searching for a Developer Enablement Engineer who enjoys solving developer pain points and making technical systems work better for everyone.
You’ll work side by side with engineers across product streams, guiding adoption of tooling, best practices, and workflows while maintaining clear documentation and knowledge bases. If you get satisfaction from seeing developers ship faster, smarter, and more confidently, this role is for you.
What You'll Do 🚀
Documentation & Knowledge Management
- Own and evolve the developer onboarding experience, guiding engineers from first commit to first deploy.
- Build, maintain, and improve internal knowledge bases, runbooks, and architecture documentation.
- Translate tribal knowledge into clear, accessible resources (Notion, GitHub, Docs-as-Code).
- Announce infra and platform updates, and communicate changes across teams proactively.
- Embed in product teams to surface updates, coach adoption, and share expertise directly.
- Align with engineering managers and tech leads on standards, workflows, and best practices.
- Design and deliver technical enablement sessions such as workshops, tech talks, and lunch & learns.
- Contribute to improving developer tooling UX, including setup scripts, templates, and CLI tools.
- Advocate for smoother flows across GitHub, CI/CD, secrets management, and other dev tools.
- Identify pain points in developer workflows and collaborate to implement effective solutions.
You’ll Need
- 5+ years of backend engineering experience, particularly with high-load systems.
- Proficiency in PHP; Python and TypeScript are a plus.
- Experience with containerization and orchestration (Docker, Kubernetes, Helm).
- Familiarity with modern engineering workflows (Git, CI/CD, containerized environments).
- Experience building internal developer tools, CLI tools, dashboards, or onboarding flows.
- Skilled in collaborative development practices such as pair or mob programming.
- Excellent written and verbal communication skills; able to simplify complex topics.
- Experience with documentation platforms (Markdown, Notion, Docs-as-Code tools).
- Comfortable embedding in stream-aligned feature teams to guide, coach, and enable engineers.
- Empathy for developers and curiosity to continuously improve their day-to-day experience.
- Ability to design lightweight DX feedback loops (surveys, usage stats, pain point tracking).
- Experience in infra, platform, or developer experience roles.
- Familiarity with AI/LLM developer tools.
- Experience with infrastructure-as-code (Terraform, Helm, Ansible) and cloud platforms (AWS preferred).
- Experience automating documentation or managing doc-as-code pipelines.
- Experience creating developer advocacy content or internal comms strategy.
- Previous work in high-growth or scale-up environments where infra and DX evolve rapidly.
We care deeply about your growth, well-being, and comfort:
- 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
- 💙 Comprehensive health insurance for both you and your family.
- 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
- 🫶 Flexible benefits package to tailor perks that matters most for you.
- 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
- 🍽️ In-office perks, including free meals and snacks.
- 🤝 Company-funded sport activities, annual offsites and team-building events.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
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