Machine Learning Rater

Are you passionate about AI, cultural trends, and the evolving world of user-generated content? TELUS Digital is seeking a Machine Learning Expert Rater to join our team onsite in Las Vegas, Nevada.

This role is ideal for individuals who combine cultural fluency, critical thinking, and a strong understanding of AI model behavior. You’ll play a key part in evaluating and fine-tuning AI systems to ensure they reflect real-world nuance, safety, and human values.

📍 Location: Onsite in Las Vegas, NV (Relocation assistance provided)

⏳ Contract: 3 months (with potential extension)

🔍 What You’ll Do

• Evaluate and rate AI model outputs for accuracy, safety, and alignment with cultural and contextual relevance.
• Contribute to AI supervised fine-tuning and reinforcement learning (RLHF) pipelines.
• Support Machine Learning Operations (MLOps) processes, ensuring consistent data quality and validation.
• Review and assess User-Generated Content (UGC) for safety, policy compliance, and ethical standards.
• Identify trends, edge cases, and model vulnerabilities, providing detailed analysis and reports.
• Collaborate with trust & safety and red-teaming specialists to strengthen AI safety protocols.

✅ What You Bring

• Native-level English proficiency with strong cultural awareness and deep familiarity with U.S. and global pop culture.
• 1+ year of experience in AI model training, supervised fine-tuning, or reinforcement learning (RLHF).
• 1+ year of experience in Machine Learning Operations (MLOps).
• 1+ year of experience in Trust & Safety or UGC moderation.
• Proven ability to analyze complex data and prepare actionable reports.
• Skilled at navigating gray-area or edge-case scenarios in AI outputs.
• Highly detail-oriented with the ability to follow intricate workflows and guidelines.