Senior Data Analyst - Cybersecurity

About The Company

Huntress is a pioneering cybersecurity company founded in 2015 by former NSA cyber operators. Operating as a fully remote, global team, Huntress is dedicated to breaking down barriers in cybersecurity by providing purpose-built security solutions, actively hunting hackers, and making a significant impact within the community. The company's mission is to protect all businesses, not just the 1%, by delivering enterprise-grade, fully managed cybersecurity products at an accessible SaaS price point. With a focus on innovation and customer-centricity, Huntress has established itself as a leader in the industry, safeguarding over 4 million endpoints and more than 7 million identities worldwide. The company's unique One Team advantage ensures that its technology seamlessly integrates with its industry-defining Security Operations Center (SOC), enabling proactive threat detection and response. Huntress’s commitment to excellence is reflected in its continuous efforts to elevate under-resourced IT teams, ensuring they have the protection they need to stay ahead of cyber threats. The company values a culture of inclusivity, transparency, and professional growth, making it an ideal environment for passionate cybersecurity professionals.

About The Role

The Staff Data Analyst at Huntress reports directly to the Senior Director of Analytics and plays a critical role in transforming complex data into strategic insights that influence customer support and security operations. This remote role is based in the US and offers a competitive compensation package ranging from $155,000 to $170,000 annually, complemented by bonuses and equity options. The ideal candidate will serve as a strategic partner to support leadership teams by developing comprehensive analytical frameworks to assess customer health, operational efficiency, and product engagement. The role involves owning end-to-end reporting processes, designing scalable dashboards, and conducting deep-dive analyses to inform strategic decisions. The analyst will act as a trusted advisor, translating technical data into clear narratives for diverse stakeholders, including senior leadership and non-technical teams. The position demands a proactive approach to identifying trends, risks, and opportunities within customer data, supporting capacity planning, and enhancing operational efficiency. The successful candidate will collaborate closely with analytics engineers to ensure data pipelines are robust and aligned with company objectives, ultimately helping Huntress maintain its competitive edge in cybersecurity service delivery.

Qualifications

• Bachelor’s degree in a quantitative field such as Finance, Economics, Statistics, Computer Science, or equivalent practical experience
• 5+ years of experience in data analytics, business intelligence, or a related role, preferably within a B2B SaaS environment
• Advanced proficiency in SQL for data querying and manipulation
• Proven experience with BI tools such as Sigma, Tableau, Looker, Power BI, or similar platforms
• Excellent communication, presentation, and storytelling skills to convey complex data insights clearly
• Ability to partner with senior leaders and influence strategic decision-making
• Strong analytical skills with a focus on customer health reporting and operational metrics
• Experience in developing and maintaining dashboards and reports for executive and operational audiences
• Knowledge of data pipeline development and maintenance in collaboration with analytics engineers
  
  

Responsibilities

• Analyze customer usage, enablement, and engagement to unlock value within the install base
• Provide insights into key performance indicators (KPIs) and deliver timely alerts on significant changes or anomalies
• Develop and present compelling, data-driven narratives to support strategic planning, investment decisions, and business reviews such as QBRs and board meetings
• Lead in-depth analyses on critical business questions including sales effectiveness, market segmentation, and pricing strategies
• Manage the end-to-end reporting process for support metrics, customer health, product usage, and support efficiency
• Support business teams in understanding operational performance, staffing capacity, and product requirements
• Design, build, and maintain scalable dashboards and reports using BI tools to provide visibility into key performance metrics
• Conduct complex data analysis using SQL to extract, manipulate, and analyze data from sources like Salesforce, marketing platforms, and financial systems
• Serve as a trusted advisor by proactively identifying trends, risks, and opportunities within customer health and support data products
• Translate complex technical data into simple, actionable insights for non-technical stakeholders
• Collaborate with analytics engineers to ensure robust data pipelines that support growth and strategic initiatives
• Own core data products such as Customer Health Analysis, Support Efficiency, and Incident Effectiveness metrics to influence customer retention and operational improvements
  
  

Benefits

• 100% remote work environment since 2015
• Generous paid time off policy including vacation, sick leave, and holidays
• 12 weeks of paid parental leave
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement plan with a 5% company contribution
• Life and disability insurance coverage
• Stock options available for all full-time employees
• One-time $500 reimbursement for home office setup or upgrades
• Annual allowance for education and professional development
• Monthly digital reimbursement of $75 USD
• Access to coaching and growth resources via the BetterUp platform
  
  

Equal Opportunity

We are proud to be an Equal Employment Opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.