Senior Product Manager - Customer Profile

HelloFresh • Germany
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AI Summary

Join HelloFresh as a Senior Product Manager to help scale our customer profile product. You will own the vision, strategy, development, and adoption of a unified customer profile as a core data product. Collaborate with cross-functional teams to build, prioritize, and deliver a product backlog that drives incremental business value.

Key Highlights
Own the vision, strategy, development, and adoption of a unified customer profile
Collaborate with cross-functional teams
Build, prioritize, and deliver a product backlog
Technical Skills Required
Agile methodologies Jira MarTech tools CDPs Identity Management Audience Management Tableau Excel Analytics
Benefits & Perks
Competitive compensation package
HelloFresh-subsidized Pension Scheme
Berlin relocation support
Hybrid working model
Exclusive discounts on HelloFresh box and office meals
German language learning budget
Access to HelloFresh Academy
Mental health support
Transportation perks
Working-parent-friendly benefits

Job Description


The role

We are hiring a Senior Product Manager ll to help scale our customer profile product. Our vision is to maintain a best-in-class customer profile that can enable personalisation across marketing and digital product touch points with our customers. As a Product Manager, you'll be part of a team of software and data engineers who work together to build innovative data products in an agile, highly collaborative environment. You will have the opportunity to collaborate on and own the vision for our team in the next few years and work on making that a reality through customer centric prioritization.

What You’ll Do

  • Own the vision, strategy, development, and adoption of a unified customer profile as a core data product.
  • Collaborate within autonomous, cross-functional agile teams (Product, Engineering, Data, Marketing) to build, prioritize, and deliver a product backlog that drives incremental business value through continuous discovery.
  • Develop a strong understanding of HelloFresh’s core product and architecture to guide product decisions.
  • Define clear OKRs and KPIs with your team, and regularly track and communicate progress to senior leadership and stakeholders.
  • Own integrations with partner applications and manage relationships with internal teams, external vendors, and third-party partners.
  • Stay up to date with industry trends in marketing and data technologies, and act as an ambassador for best practices, mentoring and supporting colleagues.

What You’ll Bring

  • Extensive hands-on product management experience related to MarTech or data/analytics with teams of 5+ engineers and data scientists.
  • Strong experience with agile methodologies like Scrum & Kanban and proficiency in using project management tools such as Jira.
  • Knowledge of MarTech tools (CDPs, Identity Management, Audience Management etc.). Experience with implementation of such products will be an added bonus.
  • Prior experience building data products for audience segmentation, personalization and targeting is highly desirable.
  • Excellent communication skills, both verbal and written.
  • Demonstrated ability to collaborate with peers in research, engineering, and marketing in a fast-paced technology organization.
  • Proven track of record shipping end to end data products to stakeholders.
  • Sound business judgment, proven ability to influence others, and build business cases. Knowledge of Tableau, Excel, Analytics highly desirable.

What We Offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

  • Immerse yourself in a diverse global community of 90+ nationalities.
  • Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
  • Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
  • Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
  • Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

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