Director of Labor Management

Job title: Director of Labor Management

Location: 100% Remote

Shift timing: Mon - Fri | 8:00 AM - 5:00 PM

Job Duration: 03+ months with possible extension

Job Description:

• The Labor Management Application Leader is responsible for coordinating the development, deployment and on-going optimization Oracle Fusion Cloud workforce management application suite (e.g., Oracle Time and Labor, Oracle Scheduling).
• The individual role will coordinate with operational/clinical leaders to deploy, execute, and communicate labor management initiatives enterprise wide.
• The lead will identify productivity and utilization opportunities, implement standard tools and processes, and partner with leadership across operations, HR, finance, and clinical services to ensure consistency and actionable insights across the health system.
• The position is responsible for providing leadership and guidance of the organization’s processes, functions, and activities around forecasting and planning labor resource needs, productivity and labor spend management, labor resource staffing, labor specific operations improvement, and creating and maintaining an agile workforce.
• The position also provides leadership and expertise in the ongoing education and development of leaders across the organization with respect to labor resource management.
• The position provides leadership and oversight to teams of dedicated resources, both direct reports and indirect, matrixed reports.

Education: 

• Bachelor’s degree required; master’s degree preferred.

Experience / Knowledge / Skills:

• Seven (7) years of healthcare experience and seven (7) years of management experience
• Proficient in written and verbal communication and advanced analytical skills required
• Experience within healthcare operations and labor management systems required
• Extensive PC skills including spreadsheets, databases, document, and presentation application

Essential Functions & Responsibilities:

• Lead the design, configuration, deployment, and ongoing optimization of Oracle Fusion Time & Labor, Absence Management, and Advanced Scheduling applications, ensuring seamless integration with payroll, finance, and operational systems.
• Manage and coordinate a cross-functional delivery team, including functional analysts, technical consultants, operations, clinical and HR stakeholders, and external vendors, through all phases of the system lifecycle: design, build, testing, deployment, hypercare, and stabilization.
• Maintain and enhance labor management infrastructure, tools, and processes to ensure the availability of accurate, timely, and reliable labor productivity and utilization data.
• Standardize labor management policies, procedures, tools, and productivity analytics across to support enterprise-wide utilization and efficiency goals.
• Monitor labor management performance using Oracle Fusion and other productivity analytics tools; develop and deliver dashboards and management reports to support data-driven decision-making.
• Collaborate with Operations Support, Finance, and leadership teams during annual budgeting and forecasting processes to align labor management analytics with financial and operational targets.
• Develop, maintain, and deliver training programs and materials to drive adoption and consistent use of labor management tools and standardized processes.
• Assist in developing and executing long-term labor management strategies aligned with organizational objectives; establish productivity goals and direct activities to achieve strategic and financial outcomes.
• Oversee workforce development efforts related to staffing forecasts, labor impact analysis, and reporting, ensuring alignment with operational demand.
• Develop and implement labor-related policies that positively impact the workforce; partner with operational leaders to ensure effective communication and adherence to established procedures.
• Analyze real-time and historical performance data to identify opportunities for improvement, assess labor impacts, and communicate forecasting needs proactively.
• Develop and apply methodologies to measure outcomes against established productivity and utilization targets.
• Oversee and continuously improve daily labor management operations, systems, policies, and procedures to ensure consistency and effectiveness across the organization.
• Maintain accountability for the overall performance and results of the labor management function across the health system.
• Continuously monitor productivity performance and ensure delivery of consistent, accurate, and actionable management reporting to accelerate decision-making.
• Ensure alignment with key stakeholders while balancing support, reporting, and accountability to achieve hospital and system-level financial and operational goals.
• Direct and standardize training for tools and systems that support labor management and workforce optimization.
• Ensure department productivity targets align with monthly and annual budget goals; actively participate in the annual and campus-level budgeting processes and implement required adjustments.
• Partner with hospital and system HR leadership on personnel and workforce-related issues that impact labor spend and staffing strategies.
• Establish and maintain regular communication cadences to keep stakeholders informed of performance against service levels, budgets, and staffing requirements.
• Review productivity, turnover, and volume trend reports to ensure all optimization options have been evaluated prior to approving premium labor spend.