Software Engineer - Core Product Development

Thousands of companies build better software products with the help of Canny’s customer feedback platform. As a Software Engineer, you’ll be building and improving the core product our customers rely on every day.

This role is a great fit for someone who enjoys shipping high-quality features, solving real customer problems, and collaborating closely with a small, thoughtful team. You’ll have ownership, autonomy, and a direct impact on both the product and the business.

We are:

• Fully remote with no office
• 10 people, spread across 3 countries (US, Canada, Spain)
• Bootstrapped (no outside funding) and profitable
• 8 years in business

What you’ll do:

• Build and ship product features: Design, implement, and maintain product functionality end-to-end, from backend logic to frontend UI.
• Fix bugs and improve reliability: Identify, debug, and resolve issues to keep the product stable and performant.
• Improve UI/UX: Collaborate with product and design to refine user flows and make the product intuitive and delightful to use.
• Own technical decisions: Contribute to architecture discussions, make pragmatic tradeoffs, and help keep our codebase clean and scalable.
• Collaborate cross-functionally: Work closely with product, support, and GTM to understand customer needs and turn them into great product experiences.
• Review and improve code: Participate in code reviews and continuously improve engineering standards and tooling.
• Support production when needed: Help diagnose and resolve production issues, ensuring customers are unblocked quickly.
• Ad-hoc engineering projects: Tackle technical initiatives that improve performance, scalability, developer experience, or internal systems.

Experience you have:

• Experience building and maintaining production web applications
• Strong proficiency in modern JavaScript/TypeScript and React
• Comfort working across the stack (frontend, backend, APIs, databases)
• Experience writing clean, maintainable, and well-tested code
• Strong written and verbal communication skills — you can explain technical concepts clearly
• A proactive, ownership-driven mindset — you see problems and fix them
• Ability to manage your time effectively and stay productive in a remote, async environment
• Previous SaaS experience is a plus

Why you’ll love working here

• You’ll be joining a small, collaborative, high-impact team where engineers have real ownership
• Your work will directly shape the product and be used by thousands of customers
• You’ll have the autonomy to ship, iterate, and improve continuously — without bureaucracy

Compensation & Benefits:

• Base salary of $95,000 - $145,000 CAD
• Bonus program (8% of base salary, varies based on performance)
• Regular compensation reviews (conducted semi-annually)
• Equity grant
• 20 paid vacation days, 15 paid holidays, and unlimited sick leave.
• Benefits: medical, dental, and vision insurance
• In-person team retreats every year

Apply:

• In your application, please submit your resume, an optional cover letter, and explain your motivation to join Canny (we genuinely value understanding why you're drawn to us!).
• A heads-up: Every application is carefully reviewed by our team. Please answer the screening questions diligently to stand out and ensure your success. Candidates who don't answer the screening questions will not advance.
• Candidates who have obviously copied and pasted from an AI platform will not progress. It's fine to use AI to support your application, but not to complete it entirely. Yes, we can tell!
• For some extra flair, share a link to your favourite GIF.

Location:

• This role requires working North American hours to coordinate with the team. Our ideal candidate is located in Canada, and the role is budgeted for a Canadian hire. However, if you are in another location, we are open to hearing from you.