Product Designer (UX/UI)

Product Designer (UX/UI)

Tokyo, Japan

PayPay

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About PayPay

PayPay, a FinTech company that has achieved more than 70M (as of July 2025) since its launch in 2018, is rapidly expanding its business scale as a payment platform used by approximately one out of every two smartphone users in Japan.

The company has a diverse team of professionals from more than 50 countries and is building a world-class engineering organization.

Our biggest competitor is "cash". They are seeking people who can accept this challenge positively, brush up on the product at a tremendous speed that other companies could never achieve, and who are passionate about promoting and spreading such a financial life platform in a short time along with professionalism.

PayPay is committed to maintaining a "Day 1" mindset, bringing to life visions of the future that no one else can even imagine. At PayPay, we provide an environment where everyone can deliver outstanding performance as professionals, through a flexible work style that includes remote and office.

Experience life in Japan

Featured life in Japan

Position

PayPay Product Designers are committed to eliminating user inconvenience and providing new value at all touch points originating from payments, not just only QR code payments.

PayPay is looking for a Product Designer who will join us to promote product creation that puts user experience top priority.

Team Mission

Our mission is to support all of the important touch-points in a user’s life from in-store to online payments and asset management, and to improve the user experience of Wallet and Money Management features. We aim to deliver a convenient and economical experience that everyone can use in their daily lives.

Position Overview

Join a project and work with engineers, product managers, and senior designers to develop new features and improve existing features that put user experience top priority.
Experience various challenges to deliver a new financial experience to users.

• Design the total UX/UI for PayPay application and app/web tools for PayPay merchants.
• UX flow and UI design based on concept
• Conduct quantitative and qualitative research and analysis using questionnaires and interviews
• Analyze and suggest improvements using numerical analysis tools
  
  

Responsibilities

• Work closely with engineers, product managers, and other roles together with Senior Product Designer in order to commit to projects from UX design to UI design.
• Deep understanding of the concept and requirements, proposing a UX flow that considers inclusiveness, comprehensiveness, and consistency, and finalizing the UI design.
  
  

Your qualification

• More than 3-5 years of hands-on professional experience in mobile app (iOS/Android) UX/UI design.
• Experience in UX/UI design using Figma and Adobe
• Hands-on experience in product release, effectiveness measurement, and product improvement
• Business conversation level in Japanese or English
• Experience in using PayPay application
  
  

Ideal Candidate Profile

• Flexible and like to take on new challenges
• Ability to identify issues on their own and propose ways to improve them.
• Team-oriented and able to communicate smoothly with other professionals
• Willingness to learn and ability to positively receive feedback from others and make improvements.
  
  

Will be a plus

• Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking
• Experience in managing in-house services
• Conversational level in both Japanese and English
  
  

What we offer

• Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
• 401K
• Translation/Interpretation support
• VISA sponsor + Relocation support
  
  

Additional details

PayPay 5 senses

• Please refer PayPay 5 senses to learn what we value at work.
  
  

Working Conditions

Employment Status

• Full Time
  
  

Office Location

• Hybrid Workstyle (flexible working style including Remote and office)
• There are no fixed rules regarding office attendance in Product group; it depends on each individual's discretion.
• LIFE in JAPAN FACTBOOK
  
  

Work Hours

• Super Flex Time (No Core Time)
• In principle, 9:00am-5:45pm (actual working hours: 7h45m + 1h break)
  
  

Holidays

• Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days
  
  

Paid leave

• Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
• Personal leave (5 days each year, granted proportionally according to the month of employment)
• PayPay's own special paid leave system, which can be used to attend to illnesses, injuries, hospital visits, etc., of the employee, family members, pets, etc.
  
  

Salary

• Annual salary paid in 12 installments (monthly)
• Based on skills, experience, and abilities
• Reviewed once a year
• Special Incentive once a year *Based on company performance and individual contribution and evaluation
• Late overtime allowance
• Payroll payment can be changed to digital salary payment “PayPay Paycheck” for an amount set by you
  
  

Android iOS Designer Mobile UX Product UI UX Design Product Design Figma Adobe PayPay UX/UI