Technical Project Manager (SaaS Implementation)

Technical Project Manager (SaaS Implementation)

Premier is searching for a dynamic Technical Project Manager to own the full journey of enterprise software deploymentfrom the moment a client signs on, through onboarding, configuration, and full adoption. You'll be at the forefront of delivering a cutting-edge, new-to-market product, shaping how it’s implemented at scale. Expect real visibility, meaningful influence, and the chance to leave your mark on tools, processes, and best practices.

You’ll focus on complex, data-heavy enterprise clients, leading implementations that demand both technical and strategic thinking. The ideal candidate thrives with autonomy, drives results, and brings deep experience managing large, multi-phased SaaS implementations.

Why This Role

• Build from the Ground Up: Be part of a small, agile Services team building the implementation playbook from the ground up.
• Influence the project methodology: your SaaS experience won’t just be valued, it will shape how things are done.
• Work hand-in-hand with the Product tean on a fast-moving, constantly evolving platform
• Help launch a game-changing product that’s set to transform the industry.
• Fully Remote Flexibility: Work from anywhere while making a real impact.

What You’ll Do

• Lead Project Planning & Execution: own the full implementation lifecycle—from defining scope and timelines to mobilizing resources and delivering outcomes that drive real business value for enterprise clients.
• Drive Onboarding & Kickoffs: Set the tone with confident, goal-oriented client onboarding and kickoff sessions that align expectations and lay the foundation for successful rollouts.
• Be the Cross-Functional Glue: Partner closely with Product, Engineering, Sales, and Customer Success to ensure smooth coordination, clear communication, and alignment across all project touchpoints.
• Build Strong Client Relationships: Act as the primary contact for clients throughout the implementation, building trust with key stakeholders and ensuring their goals are met—or exceeded.
• Mitigate Risk Like a Pro: Identify and address potential project risks early. You’ll keep things on track by guiding stakeholders through resolution paths and keeping momentum high.
• Keep Everyone in the Loop: Maintain detailed project plans and documentation. Regularly share status updates, milestones, and blockers—so no one is ever in the dark.
• Train for Success: Equip clients for long-term success by leading platform training, sharing best practices, and ensuring a confident handoff to Customer Success.
• Seamlessly Handover Post-Go Live: Ensure a smooth transition from implementation to ongoing support by preparing the Customer Success team and clients for long-term partnership.

What You’ll Bring

• Significant commercial experience leading SaaS implementations or managing technical projects.
• A proven track record of managing multi-phased deployments for enterprise clients.
• Deep understanding of SaaS, cloud platforms, and subscription-based models.
• Fluent in project tools like Smartsheet, Trello, Asana, or MS Project.
• Exceptional communication and collaboration skills, you know how to build trust with both clients and cross-functional teams.
• Organized, deadline-driven, and calm under pressure, you're great at juggling priorities and solving for the unexpected.
• Strong risk management instincts with the ability to course-correct quickly.
• Bachelor’s degree in Business, IT, Engineering, or a related field (or equivalent experience).

Bonus Points If You Have

• You’ve helped bring a SaaS product to market and understand the pace, ambiguity, and opportunity that comes with it.
• Experience working with Salesforce and Smartsheet.
• Familiarity with Fintech, payments, and security best practices.

What’s on Offer

If you’re passionate about driving success through seamless implementations and want to be a key player in scaling a next-generation SaaS product, we want to hear from you!

Expect a competitive base salary along with first-class benefits including comprehensive medical, dental, and vision plans, 401(k) with match, unlimited PTO, and meaningful career growth opportunities in a collaborative and high-energy environment.