Human Resources Generalist (Remote)

Human Resources Generalist

Department: Human Resources

Location: Remote (California-based)

Reports To: Director of Human Resources

Classification: Exempt

About Pacific Health Group

At Pacific Health Group, we are transforming healthcare by addressing social determinants of health and delivering coordinated, community-based services that improve lives. We are a mission-driven, high-growth organization committed to building an inclusive, compliant, and people-centered workplace where employees feel supported and empowered to thrive.

Position Overview

The Human Resources Generalist is a senior, hands-on HR role responsible for executing core human resources functions while serving as a trusted partner to executive leadership.

This position directly supports one of our CEOs and their teams, providing day-to-day HR guidance and operational support, while maintaining alignment with organizational HR strategy through a dotted-line relationship with the Director of Human Resources.

This role is well-suited for an experienced HR professional who thrives in a startup environment, operates independently, and is comfortable managing complex HR matters without direct reports.

Key Responsibilities

Executive & Leadership Partnership

Serve as a primary HR partner to one of the CEOs and their assigned teams.

Provide guidance and support on employee relations, performance management, and workforce matters.

Collaborate closely with the Director of Human Resources to ensure consistency and alignment across HR practices and policies.

Employee Relations & Performance Support

Act as a point of contact for employee questions, concerns, and HR-related guidance.

Support employee relations matters, including performance discussions, investigations, corrective actions, and documentation.

Promote a respectful, compliant, and positive work environment aligned with company values.

Onboarding & Offboarding

Oversee and actively support onboarding processes to ensure a smooth, compliant, and engaging new hire experience.

Coordinate offboarding processes, including exit interviews, documentation, and final compliance requirements.

HR Compliance

Ensure compliance with federal, state, and local employment laws, with a strong emphasis on California labor laws.

Maintain accurate personnel files, records, and HR documentation in accordance with legal and company standards.

Support compliance related to healthcare regulations, HIPAA, ADA, and internal audits.

Benefits Administration

Support employee benefits administration, including enrollments, qualifying life events, and terminations.

Serve as a liaison between employees, vendors, and brokers to address benefit-related questions or issues.

Performance Management & Development

Support performance management processes, including goal setting, feedback cycles, and review coordination.

Partner with leadership and Learning & Development on training initiatives and development efforts.

HR Systems, Reporting & Projects

Utilize HRIS and ATS platforms (e.g., Paycom, Workable) to support HR operations and reporting.

Track HR metrics and trends, providing insights to leadership as needed.

Lead or participate in HR projects, including policy development, DEI initiatives, and process improvements.

Requirements

Education & Experience

Associates degree in Human Resources, Business Administration, or a related field required.

5+ years of progressive HR experience in a generalist or senior generalist capacity.

Experience working in a startup or high-growth environment strongly preferred.

Healthcare Industry Experience Preferred.

Knowledge & Skills

Strong working knowledge of California employment laws and HR best practices.

Excellent interpersonal, communication, and relationship-building skills.

Ability to operate independently with sound judgment and discretion.

Proficiency with HRIS platforms (Paycom preferred) and ATS systems (Workable or similar).

Strong organizational skills with the ability to manage competing priorities in a remote environment.

Certifications

HR certification preferred (SHRM, HRCI, or equivalent).

Working Conditions

Fully remote position within California.

Regular virtual meetings and collaboration with leadership and HR partners.

Occasional travel for leadership meetings, training sessions, or company events.

Flexible scheduling based on business needs.

FLSA Classification

This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and applicable state laws. As an exempt employee, this role is not eligible for overtime pay.

Benefits

160 hours of Paid Time Off (PTO)

12 paid holidays per year, including birthday and one floating holiday after one year

4 paid volunteer hours per month

Bereavement leave, including fur baby bereavement

90% employer-paid employee-only medical benefits

Flexible Spending Account (FSA)

Short-term & long-term disability, AD&D

Employee Assistance Program (EAP)

401(k) with company match

Monthly stipend

Professional development and growth opportunities

Employee discount programs

Quarterly in-person events

Equal Opportunity Employer

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace and encourage individuals from historically underrepresented communities to apply.