Employee Relations Manager responsible for managing employee relations cases, conducting investigations, and providing coaching and counseling to employees and management. The role requires strong business acumen, policy interpretation, and risk mitigation skills. The ideal candidate will have experience in human resources, particularly in the pharmaceutical industry.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
CW, Employee Relations Manager
Location: Basking Ridge, NJ- 100% Remote
Duration: Contract till September 2026 with possibility to extend
Job Description:
Job Title: CW, Manager, Employee Relations
Job Schedule: Candidate able to work 100% remote for duration of assignment.
Job Summary:
This role has responsibility for - managing employee relations cases with business stakeholders with guidance and oversight, which includes but is not limited to intake, interviews, documentation review, coaching and closeouts. Accountable for end-to-end processing of employee relations concerns including creating issues summaries; pre-investigation plans, writing investigation reports and maintaining ER case files for reporting purposes.
Managing the exit interview process and metrics, which includes conducting exit interviews, reviewing exit trends and synthesizing data on a quarterly basis.
Project management as assigned for employee relations initiatives, policy administration and HR compliance and regulatory reporting/FDA readiness.
Reponsibilities:
Employee relations and investigations uses business acumen, policy interpretation and risk mitigation to conduct effective investigations and coach/counsel employees and management with guidance and oversight. Effectively triages potential issues compliance/legal to ensure appropriate approach is taken. With oversight, conducts investigations in response to employee or management complaints of inappropriate conduct/bhavior or matters concerning performance and recommends disciplinary actions in accordance with company policy. Works directly with business stakeholder using HRBP as information intake as necessary managing performance improvement plans in accordance with company policies. Elevates issues to the employee relations head for possible program changes and learning and development opportunities. Supports employees throughout the issues escalation process and tracks the incident to ensure proper issue closure. Provides coahing to managers and employees on preventing or resolving employee relations issues based on guidance and direction from ER head. Properly documents all employee relations data and documents. Manages exit interview process including metrics and reporting. Project management. Ability to project manage ER initiatives or implementation of HR best practices and training. Assist as needed with policy administration, HR compliance, and regulatory reporting and FDA readiness and ADA accommodation requests.
Skills:
Skills: Ability to exercise sound judgment and make connections between HR processes/policies and the businesses we serve and in a highly regulated pharmaceutical environment. Strong written communication and verbal communication skills, ability to translate processes into training and other presentation/policy/program documents Ability to work effectively with management and all levels of HR partners Ability to ensure a high level of discretion and confidentiality Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Familiarity with Affirmative Action Program development Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, HRIS systems and web-browsers
Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation.
Education Qualifications (from an accredited college or university)
Bachelor's Degree in a related field required
Master's Degree in a related field preferred
Experience Qualifications
4 or More Years of Human Resources experience, 5+ years preferred required
Human Resources pharmaceutical industry experience required
Ability to understand employee and managers needs required
Ability to make fair and unbiased assessments of investigations required
Demonstration of strong business acumen required
• Demonstration of strong coaching/counselling skills required
1 or More Years Human Resources Business Partner experience, 2+ years preferred preferred
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