Technical Support Analyst for Banking and Financial Services

Job title : Technical Support Analyst

📍 Location: Remote (Supporting NYC Banking Environment)

🏦 Domain: Banking / Financial Services

We are seeking a highly skilled Technical Support Analyst to join a dynamic team supporting a suite of mission-critical financial applications for a leading NYC-based bank. This is a fully remote opportunity where you will play a key role in report development, application support, data analysis, and interface troubleshooting within a regulated financial environment.

✅ Required Skills & Experience

• 5+ years of application support and/or development experience in the financial services domain.
• Strong hands-on experience with Oracle SQL & PL/SQL (schemas, views, stored procedures, triggers).
• Expertise in IBM Cognos or enterprise reporting tools.
• Solid background supporting loan or deposit systems (LoanIQ strongly preferred).
• Strong data modeling and analytics skills.
• Experience supporting data warehouse interfaces (e.g., OFSA).
• Excellent troubleshooting abilities across application, server, and interface environments.
• Proven experience working with vendors for production support, enhancements, and upgrades.
• Ability to quickly build ad-hoc reports and data extracts for regulatory and IT needs.
• Strong documentation and communication skills for presenting solutions to business users.