As a member of the operations management team, this position reports directly to the Senior Vice President and Chief Operating Officer. The Operations Management Director is responsible for supporting the SVP/COO, the VP, Clinical Operations, and the Administrative Directors in planning, directing, and assisting with the analysis, project management, and implementation of high-quality patient care services.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Position Status
Full time
Shift
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours Per Week
40
Job Information
Exemption Status: Exempt
A Brief Overview
As a member of the operations management team this position reports directly to the Senior Vice President and Chief Operating Officer. They are responsible for supporting the SVP/COO, the VP, Clinical Operations and the Administrative Directors in planning, directing, and assisting with the analysis, project management and implementation of the design and delivery of high quality high-quality patient care services by utilizing methods and systems which are cost effective and assists with required regulations, standards, and rules. Is responsible to work with directors, staff, physicians, and others including external vendors and agencies to accomplish the initiatives and operational objectives. Is responsible for ongoing review, analysis, and internal project management and lead project and program development and implementation. May act as liaison on behalf of the SVP/COO to the general public and medical staff.
Education Qualifications
- Bachelor's Degree Business, accounting, or related field. Required
- Master's Degree Business, accounting, or related field. Preferred
- 5 years Management experience. Required
- Experience with business management, performance improvement, executive management or other relevant experience. Preferred
- Clinical experience. Preferred
- Knowledge of scheduling and project management. (Required proficiency)
- Proficient in Microsoft Office Tools including Excel, Word, PowerPoint. (Required proficiency)
- Ability to work independently on research and analytic efforts. (Required proficiency)
- Develops systems within all cost centers to monitor activity, volume, expenditures, and continually compares to budgeted projections. Works with SVP/COO to review performance of service lines analyzing administrative performance metrics, monthly financial statements, update resource utilization reports, and provides SVP/COO insights and evaluation of performance.
- Develops and maintains operational management reports by cost center focusing on volume, productivity, financial and business management. Assists in defining rationale for variances and provides input into processes to eliminate variance. Analyzes non-clinical variances with the goal to continuously improve processes by reducing variation.
- Actively participates in the budget process; responsible for summarizing department needs. Reports changes in a simplified manner in reports to both department directors and hospital fiscal and planning departments.
- Monitors expenses, reviews and/or approves operational supply and equipment requests; manages trends and concerns as appropriate. Views and analyzes requests; makes recommendations; prepares fiscal reports as needed; and monitors expenditures and revenues.
- Reconciles and monitors budget reports in preparation for Monthly Operating Reviews based on data and makes recommendations for action plans (when needed) or provides an analysis justifying variances. Provides Director with analysis and recommendations to be considered for action plans. Actively collaborates with all areas of the hospitals and clinics to streamline processes and procedures to provide the best outcome for patients, visitors, and staff.
- Supports all departments reporting through the SVP/COO in the implementation of the strategic plan and improvement initiatives.
- Develop business plans when required for the expenditure. Provides planning data to support capital equipment requests. Monitors and updates capitalized assets report; coordinates ongoing review and comparison of equipment inventory. Reviews and prepares capital equipment requests to assure the equipment is needed to meet patient care or programmatic goals of the service line.
- Monitors and updates cost accounting report as appropriate; coordinates ongoing review as related to charges and revenue; conducts procedure-specific cost analyses and works with staff in Financial Management to develop accurate costs for procedures using cost accounting system.
- Completes market and industry research to understand and anticipate trends that can and will impact the health system.
- Consults with health system leadership regarding methods and systems of fiscal control; develops departmental procedures related to business/fiscal responsibilities. Consults with departmental management in developing and maintaining policies and procedures relative to personnel, fiscal services, and other general business activities.
- Coordinate construction/remodel/relocation projects to ensure project is ready for patient or services within set deadline. Includes but is not limited to: construction meetings, draft budgetary needs, communication with SVPs / VPs and numerous departments (design/construction, telecom, Supply Chain, IT, Clinical Engineering, Logistics, etc)
- Assists Business Operation Supervisors with drafts of operational budget for the department(s) for review and approval by the Director. Obtains input from staff and medical staff for this process. Utilizes data and trends to accurately forecast budgetary needs and compile quotes.
- Retrieves data from databases in response to service line needs including appropriate statistical analyses. Works with support staff to develop appropriate formats for data presentation.
- Determines best strategies to ensure timely, accurate and thorough collection of data and implements. This includes determination of assignment and appropriate personnel to required tasks.
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
- Performs other duties as assigned
- Position is Not Patient Facing
- Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
- Stable access to electricity and a minimum of 25mb upload and internet speed.
- Dedicate full attention to the job duties and communication with others during working hours.
- Adhere to break and attendance schedules agreed upon with supervisor.
- Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
- Hybrid
- Has Supervisory Responsibility
- No Budget Responsibility No Budget Responsibility
- Balancing: Occasionally 1-3 Hours
- Carrying: Occasionally 1-3 Hours
- Climbing (Stairs): Rarely less than 1 hour
- Eye/Hand/Foot Coordination: Frequently 3-5 Hours
- Feeling: Occasionally 1-3 Hours
- Grasping (Fine Motor): Occasionally 1-3 Hours
- Grasping (Gross Hand): Occasionally 1-3 Hours
- Handling: Occasionally 1-3 Hours
- Hearing: Frequently 3-5 Hours
- Kneeling: Rarely less than 1 hour
- Lifting: Occasionally 1-3 Hours up to 50 lbs
- Pulling: Occasionally 1-3 Hours up to 50 lbs
- Pushing: Occasionally 1-3 Hours up to 50 lbs
- Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs
- Reaching (Overhead): Rarely less than 1 hour up to 50 lbs
- Repetitive Motions: Frequently 3-5 Hours
- Sitting: Frequently 3-5 Hours
- Standing: Occasionally 1-3 Hours
- Stooping: Rarely less than 1 hour
- Talking: Frequently 3-5 Hours
- Walking: Occasionally 1-3 Hours
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
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