Marketing Manager

JOB DETAILS:

Position: Marketing Manager

Status: Permanent; Full-time

Location: Remote, must live in the contiguous U.S. or Canada

Closing Date: Open until filled

ABOUT US:

NGEN Mission Critical is a global operation designed to meet the ever-evolving critical power and thermal infrastructure needs of mission critical facilities. Guided by integrity and innovation, our team provides a high-touch, transparent experience from the first quote through to final delivery. From advanced data center campuses and utility-scale power generation to critical grid infrastructure, NGEN delivers solutions built to meet the highest operational standards in today’s most demanding environments.

Our team works hard while maintaining a collaborative, respectful, and supportive culture. We are looking for colleagues with a sense of humor, who consider themselves “builders”, and who are excited to make an impact in a future-focused and fast paced environment.

THE OPPORTUNITY:

We're looking for a Marketing Manager who thrives at the strategic and technical intersection of bringing new electrical and thermal equipment to market. While competitors rely on legacy playbooks in a seller's market, your creative sensibility and technical chops will support the establishment of NGEN as a customer-obsessed, solutions-focused brand.

Reporting to the head of Communications and Brand, you'll develop and execute the product marketing strategy, amplify product features and benefits, and collaborate closely with our Sales and Product teams to build tailored assets for sales enablement. While product marketing will be a major focus, this is not a narrowly defined product role as you’ll be consistently contributing to company-wide communications and branding initiatives.

If you’re energized by physical infrastructure marketing, cross-departmental teamwork, and the opportunity to contribute to early-stage growth, we’d love to hear from you!

YOUR MISSION:

• Develop and execute marketing strategies that support NGEN’s products, solutions, and overall growth goals
• Lead product-related marketing initiatives, including positioning, messaging, and launch support, in collaboration with the Sales and Product teams
• Create and manage sales enablement materials such as product cut sheets, brochures, and case studies
• Translate complex technical concepts into clear, compelling marketing narratives
• Partner with Applications Engineers and OEM partners to coordinate technical content and marketing assets
• Lead digital marketing efforts including newsletters, email campaigns, SEO, and AEO
• Help establish repeatable marketing processes and workflows as the company scales
• Present marketing plans, ideas, and updates to internal leadership
• Collaborate closely with the Communications team on storytelling, content, and creative direction

YOU’LL WIN US OVER WITH THIS KNOWLEDGE & EXPERIENCE:

• You have advanced education in Marketing, Communications, Business, or a related field
• You bring 5+ years of marketing management experience, with at least 2–3 years working with industrial infrastructure, or physical hardware-based products
• Experience in data centers, utilities, electrical infrastructure, energy, or adjacent industries is a strong asset, but not a strict requirement

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• You’ve marketed physical products and technical services and understand how different that is from marketing digital or SaaS offerings
• You understand the electrical and cooling infrastructure market and the customer base we’re serving
• You’ve worked closely with engineering, applications, or technical teams and are comfortable translating complex concepts into clear, compelling marketing outputs
• You’ve supported products or solutions across multiple stages of maturity, from early positioning and launch through refinement and scale
• You’ve created and owned core marketing and sales enablement materials such as pitch decks, one-pagers, case studies, and competitive positioning
• You’ve balanced strategy and execution in your roles, contributing to direction-setting while still rolling up your sleeves to get the work done
• You’ve operated in fast-moving or growth-stage environments where processes weren’t fully built yet and helped shape how things got done

WHO YOU ARE:

• You’re genuinely curious about technical products and complex systems, and you enjoy learning how things work before figuring out how to talk about them
• You have strong opinions about good marketing. You’re comfortable backing them up, debating them, and refining them with a team
• You’re a builder at heart. You like starting with a blank page, creating structure, and improving things that are “good but not great”
• You’re collaborative and generous with ideas, but you also know how to focus, prioritize, and get work across the finish line
• You don’t take yourself too seriously, but you do take your work seriously
• You’re energized by working with smart, creative people and contributing to something bigger than your individual role
• You’re comfortable navigating ambiguity, asking thoughtful questions, and pushing for clarity when it matters

COMPENSATION PACKAGE:

• Base salary of:
• Applicants living and working in the US: $105,000 - $130,000 USD
• Applicants living and working in Canada: $90,000 - $115,000 CAD
• The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills
• Annual bonus of up to 25% of your base salary, based on performance
• 401k or RRSP match of up to 5% of your base salary
• Access to health, dental, and vision benefits for you and your dependents
• Three weeks of paid vacation
• Five paid personal days
• Home office set-up support
• Remote working environment with flexibility and autonomy

INTERVIEW PROCESS & TIMELINES:

We’re so excited that you are interested in joining our team! Our interview process will look like this:

• January 30th – February 6th: 3-5 questions will be emailed to shortlisted candidates, confirming some basic information about you and why you’re interested in this position (estimated time commitment 10-15 minutes)
• February 9th – February 13th: a 30-minute virtual meeting with our recruitment team so that we can learn more about your career path so far, and you have a chance to ask us any questions that you have
• February 16th to February 20th: A 1-hour meeting with the Head of Communications & Brand and Head of People & Culture
• February 23rd to February 27th: Reference checks and an employment offer extended

We will do our best to follow the timelines outlined, and we will let you know if timelines shift! We aim to wrap up this recruitment by the end of February, anticipating a start date in March 2026.

HOW WE THINK ABOUT AI IN RECRUITMENT:

We believe in real humans hiring real humans.

• To keep things organized and thoughtful, NGEN uses AI-assisted tools for notetaking during interviews. That said, every conversation, evaluation, and hiring decision is made by real people on our team (including initial resume screening). The only automated (not AI-augmented, just automated) step in our process is at the initial screening question stage when you’re first applying for the role.

• We are excited to meet you and hear about all the incredible experiences and expertise you have built throughout your career. It’s very important to us that we hear about those experiences and pieces of expertise in your own words – we prefer messy and authentic to polished with no depth. We mention this because we know how tight the labor market is and why some candidates may feel compelled to use an AI companion tool to help them answer questions live in interviews. Please be aware that if we suspect that you are using a tool like this, we will stop the interview and remove your application from consideration.

We do believe in using AI to support our everyday work in areas that we’ve identified as low value or low energy – we routinely use tools like Claude, Zapier, Fathom and Grammarly. Bringing on a new teammate is very important to us, so this effort falls into neither of those categories of “low value” or “low energy”.

We will show up for you in this recruitment process! In turn, please show up (as you!) for us. We can’t wait to meet you!

HOW TO APPLY:

If this role sounds like it’s right up your alley, but you’re worried about missing a few of the qualifications, please reach out with your interest anyway. We value the unique skill sets, experiences, and pathways that people take in their careers, and are aware that non-traditional routes are sometimes overlooked. We make hiring decisions based on skill, and we’re excited to hear what you will bring to our team!

• This is a permanent, full-time, position and a fully remote role with some travel required
• We are not in a position to sponsor visa applications of any kind. As a result, only candidates who are currently legally entitled to work in the USA and/or Canada will be considered for this role
• This position will typically work Monday to Friday within the normal business hours of the region in which the successful candidate lives. As a member of a globally remote team, some meetings outside of normal business hours will be required for this role

Please submit a resume and cover letter to careers@ngen-mc.com with the subject ‘Marketing Manager’. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.