Senior HR Manager, Global Support Team

About the Opportunity:

The organization is a nonprofit fundraising and CRM platform that helps changemakers raise more, pay less, and give better by consolidating multiple tools for fundraisers, events, donation forms, donor management, emails, and text blasts into one platform. The Senior HR Manager role supports a rapidly scaling, globally distributed team, partnering with People leadership to provide a consistent, compliant, and high-quality employee experience across multiple countries in Asia and Latin America.

Responsibilities:

• Manage onboarding and off-boarding for global Support team members across multiple time zones.

• Oversee payroll coordination, HRIS data integrity, and compliance within Employer of Record (EOR) environments.

• Act as primary People Team partner for the Support organization, ensuring consistent communication, documentation, and employee experience.

• Handle employee relations in partnership with People Leadership, escalating issues when necessary.

• Support contract updates and compliance with EOR and internal legal and finance teams.

• Run performance cycles, including manager pre-work, milestone tracking, and employee support.

• Adapt People programs (performance, engagement, career frameworks, leadership principles) for globally dispersed teams.

• Ensure value alignment across regions while respecting country-specific norms.

• Serve as point of contact for EOR partners in Asia and Latin/South America, ensuring seamless operations.

• Maintain consistent policy interpretation, documentation, and employee support across the U.S., Philippines, Puerto Rico, Mexico, and other locations.

• Collaborate with Support Leadership on headcount forecasting, workforce planning, and international staffing.

• Manage recruiting operations for Support roles including job postings, scheduling, and resume review.

• Partner with hiring managers to design efficient interview processes and maintain a high-quality candidate experience.

• Keep recruiting pipelines organized, documented, and progressing quickly, especially during high-volume hiring periods.

Requirements:

• 5-7+ years of HR experience supporting globally dispersed teams, with required experience in Asia and preferred experience in South/Central America.

• Experience partnering with leaders in high-growth or high-volume operational environments such as Support, CX, or Operations.

• Familiarity with multiple employment models, including EORs; prior Deel experience is highly desirable.

• Strong skills in HR operations, process management, documentation, consistency, and systems.

• Clear and effective communication across cultures and time zones, with ability to set boundaries, uphold standards, and build trust.

• Ability to work independently with sound judgment while aligning with People Leadership.

• Calm and steady presence able to support teams during organizational growth and change.

Benefits & Perks:

• Remote work from one of 10 hubs including Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville.

• 100% employee-covered Medical, Dental, and Vision insurance, plus HSA and FSA accounts.

• Dependent care coverage with 50% of Medical, Dental, and Vision premiums for eligible dependents.

• Access to TalkSpace mental health membership through health plans.

• 3% 401k match for eligible employees.

• Flexible PTO policy with uncapped vacation days and company-recognized holidays.

• Annual one-week Wellness Week closure for rest and recharge.

• 12 weeks of paid parental leave with comprehensive leave planning support.

• Home office stipend for laptops, monitors, and modern technology.

• Monthly charitable giving allowance of up to $50 to verified nonprofits.

• Learning and development reimbursement opportunities.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.