Global Payroll Lead, Subject Matter Expert (France)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

We are seeking experienced and detail-oriented payroll professionals to join our team as Global Payroll Lead, Subject Matter Expert. In this role, you will be the ultimate subject matter expert for payroll in your region of expertise (France). You will ensure our customers are supported, and our internal teams are enabled with the knowledge they need to succeed. This is a critical role that blends deep technical payroll knowledge with excellent problem-solving and communication skills.

What will you do?

Interested in remote work opportunities in Human Resource? Discover Human Resource Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.

• Become a product expert over our Global Payroll (and other HR) capabilities for French customers
• Create content and documentation to cover the existing product behaviour, update for changes and build FAQs to support internal enablement
• Analyse support interactions to build a POV on the quality of the support interactions
• Interface with the country Product Manager to share support volume trends, drivers of bad customer interactions, and compliance issues
• Act as a resource to Customer Support Specialists on regionally nuanced interactions for your country of expertise
• Step into escalated customer interactions to resolve issues by leveraging platform and industry expertise
  
  

Required Qualifications (France)

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• 5+ years of hands-on French payroll experience, preferably in a payroll provider, HR software company, or in-house payroll function (e.g., Pégase, Sopra HR, ADP, or similar).
• Deep knowledge of French payroll regulations, including social security contributions (Cotisations Sociales) and mandatory monthly/annual declarations such as DSN (Déclaration Sociale Nominative), Rectificative DSN, and BRC (Bilan Récapitulatif des Cotisations).
• Strong understanding of income tax deducted directly from salary (PAS - Prélèvement à la Source), payroll processing, and the structure of the Bulletin de Paie.
• Experience engaging with and handling inquiries from French authorities like URSSAF and tax agencies.
• Ability to interpret and apply French labor laws as they relate to payroll (e.g., Convention Collective Nationale, rules for congés payés, prévoyance).
• Strong client-facing skills with experience managing enterprise client relationships.
• Excellent problem-solving skills and ability to troubleshoot payroll discrepancies.
• Fluency in French and English (written and spoken).
• Experience with Spanish payroll a plus