Operations Specialist (Marketing & Social)

Operations Specialist (Marketing & Social)

Location: 100% Remote

Start Date: ASAP

Duration: 12+ month contract (40 hours/week)

Overview

We're looking for an execution-focused Operations Specialist to support social and influencer programs across multiple brands. This role partners closely with the social and influencer operations lead and is responsible for ensuring campaigns, fleet, content, and agency workflows move smoothly from start to finish.

This is a hands-on, behind-the-scenes role ideal for someone who thrives on keeping complex programs organized, on-time, and high-quality.

Responsibilities

• Campaign Execution: Own day-to-day workflows across earned, owned, paid social, and influencer programs. Track timelines, ensure deliverables are met, and escalate blockers as needed.
• Cross-Functional Coordination: Schedule and support meetings with brand teams, agencies, and executional leads; maintain action items and follow-ups.
• Fleet Support: Track vehicle requests, deliveries, swaps, and returns; flag issues to ops leadership.
• Documentation & Process: Maintain SOPs, playbooks, trackers, and ensure documentation reflects current workflows.
• Tools & Tracking: Use project management tools (Asana) to track campaign status, timelines, and risks; maintain operational trackers.
• Agency Support & Budget Assistance: Coordinate daily execution needs with agencies, track spend, log POs/invoices, and flag discrepancies.
• Compliance & Operational Health: Support legal, risk, and compliance requirements; maintain visibility into campaign, fleet, budget, and compliance status.

Must Haves

• 3–5 years of Operations experience

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Hands-on execution background
• Technical skills: Microsoft Office Suite, PowerPoint, Excel (pivot tables, VLOOKUPs, etc.), any project management tool (Asana preferred)
• Strong project management skills
• Marketing / social experience: Understanding influencer marketing programs, social content workflows, and ability to centralize/operationalize processes
• Industry experience: Agency or corporate backgrounds ideal; tech company experience a plus
• Comfortable in ambiguity, autonomous, extremely detail-oriented

Benefits:

• This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility