Director of Product

An Industry Defining Company

Karoo is a venture-backed startup on a mission to transform cardiovascular care. Our platform is designed to empower large provider groups and health systems to succeed in value-based care (VBC) contracts with payers by improving patient outcomes and reducing cost of care through better coordination, analytics, and disease management. We are currently live in multiple VBC contracts across more than ten states with significant growth plans for 2026 and beyond. While our initial focus is cardiology, we are building a scalable operating system for managing complex conditions across the healthcare spectrum.

This is a rare opportunity to join a mission-driven founding team at a pivotal stage and help define the future of healthcare technology, with the power to improve the lives of patients with cardiovascular disease, the number one cause of death in America today.

The Role

The Director of Product will serve as one of Karoo’s earliest product hires, responsible for defining the product vision in partnership with the leadership team, building product management processes, and executing on the core responsibilities of product leadership. This role blends strategy and hands-on delivery, owning discovery, prioritization, roadmap development, and cross-functional execution.

This is a highly autonomous role for a product leader who thrives in early-stage environments and is comfortable building from scratch while shipping high quality product.

What You'll Do

Product Strategy & Vision

• Partner with executive leadership to define Karoo’s product vision and strategy aligned with clinical, operational, and business goals.
• Translate Karoo’s care model and value-based strategy into a clear product roadmap.
• Balance short-term execution with long-term platform thinking.
• Continuously refine product direction based on user feedback, data, and evolving company priorities.
  
  

Product Discovery & Definition

• Lead discovery efforts across key user groups, including care delivery teams, provider partners, patients, internal stakeholders
• Synthesize clinical, operational, and market insights into clear product requirements and priorities.
• Write product briefs, PRDs, and acceptance criteria that enable efficient engineering execution.
• Make thoughtful tradeoffs when resources are constrained.
  
  

Execution & Delivery

• Own end-to-end product execution, from problem definition through launch and iteration.
• Partner closely with Engineering to plan sprints, prioritize backlogs, and deliver high-quality features.
• Ensure releases are well-scoped, clearly communicated, and aligned with operational readiness.
• Track product performance post-launch and iterate based on outcomes.
  
  

Process & Team Building

• Oversee lightweight but effective product management processes appropriate for an early-stage startup.
• Introduce consistent practices for roadmap planning, prioritization, and stakeholder communication.
• Define the structure and hiring plan for a growing product team.
  
  

Cross-Functional Collaboration

• Serve as the primary product partner to Clinical Operations, Market Operations, Data, and Growth teams.
• Translate complex clinical and operational needs into intuitive product solutions.
• Act as a connective tissue between engineering, clinical, and business stakeholders.
• Support leadership discussions with clear product insights and tradeoff recommendations.
  
  

Data, Analytics & Outcomes

• Define success metrics for product initiatives tied to care delivery, efficiency, and value-based performance.

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• Partner with Data and Analytics to ensure product instrumentation supports insight and decision-making.
• Use data to inform prioritization and continuous improvement.
  
  

What We're Looking For

• Seven or more years of experience in product management or product strategy
• Experience drafting then creating user flow diagrams, user testing, user interviews, product strategy, roadmapping, etc.
• Proven track record of turning ideas into shipped products, especially in early-stage or fast-paced environments
• Healthcare experience including healthcare data regulations (e.g., HIPAA, HITRUST) and standard healthcare data formats (e.g., FHIR).
• Ability to act as both a “doer” and a team leader commensurate with a startup environment
• Exceptional communication, synthesis, and storytelling skills; you know how to translate vision into action
• Strong analytical and strategic thinking; you can prioritize effectively and back decisions with data
• Comfortable wearing many hats and working with limited structure or resources
• Empathetic toward users, obsessed with clarity, and energized by solving complex problems
  
  

Why Join Us

• Competitive salary and equity in an early-stage startup
• Opportunity to define and shape the Karoo product suite
• Fully-remote work environment available
• Full benefits package
• A collaborative and transparent company culture that values creativity and ownership