Provide on-site and remote technical support for desktops, laptops, and peripherals. Troubleshoot hardware and software issues, maintain servers, and manage network infrastructure. Required skills include Windows Server, Office 365, and Google Workspace administration.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
📍 Location: UAE (On-site)
🌍 Candidates: India-based professionals willing to relocate
💼 Experience: 3–5 Years
✈️ Relocation: Required
🔧 Key Responsibilities• On-site and remote support for desktops, laptops, and peripherals
• Troubleshooting hardware and software issues (Windows & macOS)
• Server maintenance, upgrades, and ongoing support
• Network and infrastructure support (routers, switches, firewalls)
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• Management of Microsoft 365, Google Workspace, and hosted email solutions
• Email migration, user account creation, and configuration
• Cloud security implementation, endpoint protection, and backup solutions
• Installation and maintenance of IT infrastructure, servers, and storage
• Data backup monitoring and disaster recovery support
🧠 Required Skills & Experience• 3–5 years of experience as IT Support / Field Engineer / Infrastructure Support
• Strong knowledge of desktop and server environments
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• Hands-on experience with Windows Server (AD, DNS, DHCP)
• Experience with Office 365 and Google Workspace administration
• Good understanding of networking concepts (TCP/IP, DNS, VPN, VLAN, Wi-Fi)
• Exposure to virtualization technologies (VMware / Hyper-V)
• Knowledge of cybersecurity best practices and firewall management
• Excellent English communication skills
• Strong customer service and problem-solving abilities
📩 How to Apply• Apply via LinkedIn
• Share your CV at aswathy.jyothish@whitehats.com
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