Senior RPA Business Analyst

THIS IS A REMOTE ROLE BUT YOU MUST RESIDE IN THE UNITED STATES

Job Overview

We are seeking a seasoned Senior RPA Business Analyst with over 10 years of experience to lead our automation initiatives. In this role, you will bridge the gap between complex business processes and technical automation solutions, serving as a strategic advisor to stakeholders and a mentor to junior analysts.

Key Responsibilities

• Process Discovery & Assessment: Conduct high-level assessments to identify, quantify, and prioritize automation candidates based on ROI, complexity, and strategic value.
• Detailed Documentation: Author comprehensive Process Definition Documents (PDD) and collaborate with architects on Solution Design Documents (SDD) to ensure clear technical translation.
• Stakeholder Management: Act as the primary point of contact between business units and the RPA development team, facilitating workshops and managing expectations at the executive level.
• Strategic Re-engineering: Apply Lean or Six Sigma methodologies to optimize "As-Is" processes into streamlined "To-Be" automated workflows.

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• UAT & Deployment: Lead User Acceptance Testing (UAT) and manage the change management process to ensure smooth adoption of new digital workers.
• Mentorship: Supervise and guide junior business analysts, ensuring consistency in documentation and methodology across the RPA Center of Excellence (CoE).

Required Skills & Qualifications

• Experience: Minimum of 10 years in business analysis, with at least 5+ years dedicated specifically to RPA projects (e.g., UiPath, Automation Anywhere, or Blue Prism).
• Technical Acumen: Deep understanding of the RPA software development life cycle (SDLC) and familiarity with AI/ML integration in automation.
• Analytical Tools: Proficiency in process mapping tools like MS Visio or Lucidchart, and advanced data analysis using Excel.
• Education: Bachelor’s or Master’s degree in Business, IT, or a related field.
• Certifications: Preference for IIBA CBAP or professional certifications from major RPA vendors.

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Soft Skills

• Exceptional storytelling ability to present complex data-driven insights to senior leadership.
• Proven ability to navigate ambiguity and manage cross-departmental conflicts.

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.