IT Systems Support Engineer

Position Summary

The IT Systems Support Engineer is responsible for leading the hands-on implementation of IT, R&D, and GMP-compliant technology at the Rochester, MN site. IT Systems Support Engineer will support technology operations and ensure compliance, provide hands-on technical expertise, manage vendor and service providers, and play a role in enabling innovative technology development at Nucleus.

Principal Responsibilities

• Provide hands on technical expertise across domains, including office, R&D, and manufacturing technology.
• Implement industry best practices, ensure GMP compliance where applicable, and maintain audit/inspection readiness for health authorities (FDA).
• Partner with internal stakeholders to identify technology needs and evaluate and deploy appropriate solutions.
• Oversee the site’s technology infrastructure, including hardware, software, networks, and cloud services.
• Lead site efforts to meet quality and validation expectations, and author and review applicable SOP’s.
• Support technology initiatives from planning through implementation, ensuring projects are completed on time, within budget, and meet business requirements.
• Manage vendor and partner relationships, conduct evaluations of vendor performance, and ensure optimal technology alignment.
• Support innovation through the implementation of software and infrastructure solutions.
• Provide technical leadership in troubleshooting issues and implementing corrective and preventative actions, with an emphasis on compliance, data integrity, and security protocols.
• Recommend and implement process and technology improvements to enhance productivity, quality, and efficiency.

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• Stay current with industry trends and best practices to ensure technological competitiveness.
• Track key performance indicators (KPIs) to evaluate the effectiveness of technology initiatives.
• Performs other duties as assigned.
  
  

Qualifications And Requirements

• Bachelor’s degree in computer science, information technology or related field required.
• 5+ years experience in technology-related role, such as IT management or softwaredevelopment required.
• 3+ years pharmaceutical, CDMO, manufacturing or related industry required.
• Advanced technology skills, including hardware, software, networking, and cybersecurityrequired.
• Problem-solving skills and resourceful thinking.
• Leadership skills, and strong verbal and written communication skills.
• Strong empathy and interpersonal skills.

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• Detail-oriented with excellent organizational skills.
• Attention to detail and analytically driven.
• Ability to participate in cross-functional teams.
• Extended hours, shift and weekend work may be required time to time.
• Ability to travel up to 20% to other sites, conferences, or other approved / required needs.
• Must be able to sit and work at a desk for a prolonged period of time.
• Must be able to lift 25 lbs on an occasional basis.
  
  

THE FINE PRINT: The salary range in Minnesota for this position is $95,000 - $124,000 per year. Please note that compensation may vary outside of this range depending on several factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and location.

Benefit packages for this role include medical, dental, and vision insurance, as well as a Health Savings Account or Flexible Spending Account options (depending on the plan chosen), and 401k retirement account access with employer matching. Team members in this role are also entitled to paid sick leave and/or other paid time off in compliance with applicable law. Relocation is available to qualified team members.

This job description is a summary of the typical functions of the position, not necessarily an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The company reserves the right to assign or reassign duties and responsibilities to this job at any time. This job does not constitute a written or implied contract of employment; employment remains “at-will”.

Nucleus RadioPharma is an equal opportunity employer and believes everyone deserves respect, dignity, and equality. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.